Retail Pharmacy Technician - PTCB

Retail Pharmacy Technician - PTCB

The Pharmacy technician operates under the direct supervision of the pharmacist and is responsible for performing the administrative and service-based duties that keep our customers satisfied.

The ideal candidate for this position is detail-oriented, able to multitask, and enjoys working with customers.

The duties of this job are as follows :

• Greet / wait on / service / answer question etc. for the store's customers
• Receive prescriptions / gather and process patient information
• Computer processing / adding patients, doctors, drugs, etc.
• Filling Rxs / processing / counting / labeling, etc.
• Answering the phone
• Call Doctor's office for refills when needed
• Calling Doctor's office for patient / Rx information -clarification, etc.
• Take phone in prescriptions from Doctor's office @ pharmacists' delegation
• Call insurance company when needed
• Checking in Rx orders for patient / calling on shorts, overages, order errors, outdates, credits, out of stocks etc. (including the out-front orders when necessary)
• Inventory control-walking the shelves / straightening / checking for outs and over stock / checking for outdates, checking transfer website, etc.
• Daily orders for inventory / stock reviewing the negative on hand, counting / correcting improper inventory counts
• Reviewing and counting through Top 200 inventory when received from the Rx Services Dept
• Reviewing and attempting to correct prescriptions listed on Little A report
• Reviewing and correcting prescriptions listed on Negative Paid Report
• Reviewing medication synchronization calendar and processing patients 3-5 days prior to sync date
• Checking on owes and making sure items have been ordered and received promptly
• Stock Rx dept. daily with supplies / bags / vials, etc...
• Clean Rx dept.-straighten / dust / empty trash / vacuum, etc...
• File and complete daily information on Rx's filled
• Separate and file invoices
• Check in C-IIs and complete order forms
• Return prescriptions to stock not picked after 30 days, credit insurance company and patient records
• Process third party checks via Epicor and enter into google drive spreadsheet daily
• Outdate checks are posted under miscellaneous, not third party
• Clean / maintain the computer system : delete duplicate drugs files, prescriber files, etc.
• Run cash register
• Help out front when necessary
• Print and mail out statements in a timely manner at the beginning of each month. Keep pharmacy manager updated as to any problem accounts or discrepancies
• Make sure all past due accounts are taken care of in a timely manner. Report accounts over 90 days to Pharmacy Services
• Make sure that everyone running a cash register is aware of bad accounts, or questionable circumstances
• Train back up person for vacations, sick days, etc.
• General housekeeping to be completed by store team :
• Daily : empty trash, vacuum
• Weekly : clean bathrooms, dust shelves / fixtures
• As needed / requested : move products / boxes; run errands / make deliveries; face products on shelving
• Do whatever is deemed necessary for creating a friendly, caring, safe and happy environment / culture for both customer and teammates.
• Have Fun and Be Positive Everyday!

Skills that are an absolute must include :

• Outstanding Customer Services Skills
• Effective Communication Skills
• Attention to detail
• Time Management
• Organization Skills
• Basic Computer Skills
• Willingness to learn new skills
• PTCB Certification

Benefits of working for HomeTown Pharmacy :

• Competitive Wages
• Benefits
• Work Life Balance

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