Sr Chat BotDeveloper / Gen AI with RASA 100%Remote
In this role you will take center stage in developingcuttingedge chatbots and virtual assistants that provide intuitiveengaging and efficient user experiences.
As a Conversational AIDeveloper with RASA experience your responsibilities will encompassa wide range of criticaltasks.
WHEREYOUR CAREER IS A FORCE FOR GOOD (KeyResponsibilities) :
ChatbotDevelopment : Build conversational workflows using available contentand integrate or design other sources ofcontent.
NaturalLanguage Processing (NLP) : Apply advanced NLP techniques tounderstand and interpret user input including intent recognitionentity extraction sentiment analysis and languageunderstanding.
MachineLearning Integration : Integrate ML algorithms and models intochatbot systems to enhance response generation question answeringand userengagement.
APIConfiguration : Configure APIs for chatbot solutions in the cloudconnecting to external systems and various datasources.
PlatformIntegration : Collaborate with software engineers and developers andintegrate chatbot systems into various platforms such as websitesmobile apps messaging applications voice assistants or CRM.
Ensureseamless integration and compatibility with existing systems andAPIs.
Collaboration : Work with crossfunctional teams to understand business requirementsand translate them into technicalsolutions.
Documentationand Training : Document chatbot architectures design decisions andimplementation details. Create user guides documentation andtraining materials to educate stakeholders and endusers on chatbotcapabilities and bestpractices.
Training& Professional Development : Stay up to date with the latestadvancements and trends in Conversational AI technologies bringingnew ideas and solutions to theteam.
WORKLOCATION & SCHEDULE : The selected candidate will work 100%While this person may work remotely from home anywhere in the USAthey will work on an East Coast schedule (Core Working Hours9 : 00am5 : 00pmEastern).
Scope : Individual contributor that worksunder limited supervision. Apply subject matter knowledge. Capacityto understand specific needs or requirements to applyskills / knowledge.
Qualifiedcandidates must be authorized to work in the United States. The American Red Crossdoes not sponsor employmentvisas.
WHATYOU NEED TO SUCCEED (required / minimumqualifications) :
Bachelors Degree Computer Science / equivalent area of study or equivalentprofessional experiencerequired.
4years professional experience in ChatBot and Web development withRASA Software and GenerativeChatAI
Minimum of 2 years experience using Amazon Web Services (AWS) orMicrosoftAzure
Demonstratedability to design implement and evaluate conversational systemsolutions : conversational flows intents andentities.
WHATWILL GIVE YOU A COMPETITIVE EDGE (preferredqualifications) :
Experienceevaluating and testing NLP systems orLLMs
Experienceusing Bot Framework SDK Bot Framework Composer or Power VirtualAgents(PVA)
Experiencewith AWS AI Services Lex ComprehendChatbot
Experiencewith Azure Cognitive Services Azure AI Services Azure Bot Service(ABS)
Softwareengineering experience withPython
Experiencewith CI / CD pipelines like Jenkins or AzureDevOps
Sr ChatBot Developer to build conversational workflows usingavailable content with RASA In this role, you will take centerstage in developing cutting-edge chatbots and virtual assistantsthat provide intuitive, engaging, and efficient user experiences.
As a Conversational AI Developer, your responsibilities willencompass a wide range of critical tasks. WHERE YOUR CAREER IS AFORCE FOR GOOD (Key Responsibilities) : Chatbot Development : Buildconversational workflows using available content and integrate ordesign other sources of content.
Natural Language Processing (NLP) : Apply advanced NLP techniques to understand and interpret userinput, including intent recognition, entity extraction, sentimentanalysis, and language understanding.
Machine Learning Integration : Integrate ML algorithms and models into chatbot systems to enhanceresponse generation, question answering, and user engagement.
APIConfiguration : Configure APIs for chatbot solutions in the cloudconnecting to external systems and various data sources.
PlatformIntegration : Collaborate with software engineers and developers andintegrate chatbot systems into various platforms, such as websites,mobile apps, messaging applications, voice assistants, or CRM.
Ensure seamless integration and compatibility with existing systemsand APIs. Collaboration : Work with cross-functional teams tounderstand business requirements and translate them into technicalsolutions.
Documentation and Training : Document chatbotarchitectures, design decisions, and implementation details. Createuser guides, documentation, and training materials to educatestakeholders and end-users on chatbot capabilities and bestpractices.
Training & Professional Development : Stay up to datewith the latest advancements and trends in Conversational AItechnologies, bringing new ideas and solutions to the team.
WORKLOCATION & SCHEDULE : The selected candidate will work 100%While this person may work remotely from home anywhere in the USA,they will work on an East Coast schedule (Core Working Hours9 : 00am-5 : 00pm Eastern).
Scope : Individual contributor that worksunder limited supervision. Apply subject matter knowledge. Capacityto understand specific needs or requirements to applyskills / knowledge.
Qualified candidates must be authorized to workin the United States. The American Red Cross does not sponsoremployment visas.
WHAT YOU NEED TO SUCCEED (required / minimumqualifications) : Bachelor s Degree Computer Science / equivalent areaof study or equivalent professional experience required.
4+ yearsprofessional experience in Web development Minimum of 2 yearsexperience using Amazon Web Services (AWS) or Microsoft AzureDemonstrated ability to design, implement, and evaluateconversational system solutions : conversational flows, intents, andentities.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (preferredqualifications) : Experience evaluating and testing NLP systems orLLMs Experience using Bot Framework SDK, Bot Framework Composer orPower Virtual Agents (PVA) Experience with AWS AI Services, Lex,Comprehend, Chatbot Experience with Azure Cognitive Services, AzureAI Services, Azure Bot Service (ABS) Software engineeringexperience with Python Experience with CI / CD pipelines like Jenkinsor AzureDevOps
Education
Master'spreferred and Bachelors is required atminimum