Team Lead Customer Advocates

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Team Lead, Customer Advocates to build and empower a new team of customer advocates.Key ResponsibilitiesLead daily team operations and improve customer advocate processesRecruit and onboard team members while fostering a customer-first cultureCoordinate day-to-day activities including meetings, resource planning, and target settingRequired QualificationsStrong background in B2B or B2C customer serviceExperience in high-volume email, chat, and phone supportDemonstrated ability to inspire change from customer feedbackProven track record of delivering projects from concept to executionExperience collaborating with geographically dispersed teams

10 days ago
Related jobs
Promoted
VirtualVocations
Queens, New York

A company is looking for a Customer Care Team Lead in Health Services. ...

Promoted
Clipboard Health
New York, New York

As a Customer Support Team Leader, your primary role is to be an exceptional coach for your team. Suggest and lead team building activities for team motivation. You can handle high-pressure situations and lead your team through challenges without compromising on quality or customer experience. Deleg...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Customer Solutions Team Lead to manage and inspire a team of specialists in providing exceptional customer support. ...

Promoted
Sauce
New York, New York

As a Customer Care Team Lead, you will oversee and manage a team of support professionals. An excellent communicator with an empathetic, customer-centric mindset; committed to going the extra mile to ensure customers are satisfied and well-supported. Headquartered in NYC and Tel-Aviv, Sauce wants re...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery. ...

Reverence
New York, New York

We are seeking a lead for our Customer Operations team – shaping and leading the day-to-day delivery of our managed service scheduling solutions. You will serve as the lead of our team of scheduling associates, who operate Reverence's systems on behalf of partnering organizations – working mont...

Promoted
VirtualVocations
Queens, New York

A company is looking for a Team Lead, Customer Service to assist with escalated cases and build new projects. ...

Promoted
Restaurant Associates
New York, New York

Helps train cashiers and crosstrains other associates. Oversees the productivity, breaks and daily scheduling of cashiers; communicates performance issues to management. Covers cashier shifts when call-offs occur. ...

Promoted
Reclamation Foods
New York, New York

We are seeking enthusiastic and customer-focused .From November 14 to December 24, you’ll have the opportunity to work in one of NYC’s most iconic holiday markets, helping customers find the perfect gifts while providing exceptional service in a fast-paced, festive environment.As a ...

Promoted
Épicerie Boulud - Lincoln Center
New York, New York

The Cashier / Barista  will be responsible for facilitating the guest experience at Epicerie Boulud. ...