Portfolio Manager

Portfolio Manager

Creative Management Company is a leading real estate management firm based in Texas, specializing in the professional management of condominiums, townhomes, and single-family communities since 1978. We manage over 140 communities in the Houston area and are known for our personalized service, deep industry expertise, and team stability. With a staff of 100+ professionals and an average of 21 years of experience among our portfolio managers, we pride ourselves on delivering consistent, high-quality service with a collaborative, employee-focused culture.

Our firm specializes in all aspects of homeowner association management, from navigating the transition from developer-owned to homeowner-controlled associations to implementing short- and long-term financial planning, preventive maintenance programs, and an effective in-house collection process. Currently, we manage over 140 communities in Houston and its surrounding areas, ensuring each one receives the highest level of care and expert management.

We're looking for a Portfolio Manager to oversee the operations of multi-family residential communities, including condominiums and townhomes. This role acts as the primary liaison between board members, homeowners, and committees while managing capital improvement projects, financial planning, and community operations. It's an excellent opportunity for a proactive and experienced professional to make a meaningful impact in a dynamic, team-oriented environment.

Responsibilities :

• Manage all aspects of community operations, including maintenance of common areas, coordination with contractors, and emergency response handling.
• Regularly attend and facilitate Board and Annual Meetings.
• Address resident inquiries and concerns promptly via phone, email, and formal correspondence.
• Serve as the liaison for residents, HOA Board Members, committees, and contractors.
• Ensure all community operations comply with relevant government regulations, such as health, safety codes, and permitting.
• Manage insurance claims and provide turnkey solutions.
• Stay updated with changes in association law and relevant legislation.
• Supervise staff, manage payroll when applicable, and oversee the work environment.
• Handle financial tasks such as processing invoices, reconciling accounts, and presenting monthly financial reports to the board of directors and homeowners.
• Develop and present the annual budget to stakeholders.
• Prepare monthly board packets, organize and conduct board meetings.
• Perform onsite inspections to document violations, ensure compliance with deed restrictions, and enforce regulations as necessary.

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