What you'll do :
- Work directly with customers to help meet all of their eyewear needs
- Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
- Use your expertise to explain prescription terminology and product offerings to customers
- Work with your team to make sure all customers receive exceptional service
- Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
- Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
- Represent our brand to help educate others and get them excited about our values and mission
Who you are :
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
- Passionate about the eyewear and retail industries
- A clear, effective, and professional communicator you can break down technical terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your teammates!) happy
- An energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environment
- Extremely detail-oriented and capable of juggling a wide range of responsibilities
- Open-minded you’re constantly learning and challenging what you know
- Someone who takes your work very seriously, but not yourself
- Not on the Office of Inspector General’s List of Excluded Individuals / Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees :
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
- And more (just ask!)
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