Food and Beverage Manager

Primary Purpose of the F&B Manager :

The F&B Manager is responsible for assisting the General Manager in the daily front-of-house Food and Beverage operations of the club. The responsibilities include, but are not limited to, ensuring service standards and member and guest satisfaction are meeting company standards at all times. Additionally, we expect our managers to help create a positive internal culture and meet all safety and cleanliness standards.

Responsibilities :

• Supervise shifts and manage the floor by being present at all times
• Hire and train new front of house employees
• Create and build a weekly training calendar to ensure team learning and development
• Deliver superior service and maximize and monitor member satisfaction
• Respond efficiently and accurately to member and guest complaints
• Appraise staff performance and provide feedback to improve productivity
• Update menus and operation hours regularly either online or offline and brief the team accordingly
• Discipline team members when necessary and hold each individual accountable for the expectations from their role
• Identify staffing needs and work with Human Resources on sourcing, interviewing and hiring candidates
• Ensure compliance with sanitation and safety regulations
• Manage labor cost through efficient scheduling and shift management
• Control operational costs and identify measures to cut waste
• Assist in the preparation of daily and weekly payrolls and ensure timecards are accurate and time-off requests approved
• Assist in the completion of all necessary paperwork associated with the revenues and labor of the restaurant.
• Have strong knowledge of all food and beverage items offered, including ingredients, methods of preparation and proper service.
• Assist in the completion and conducting of performance evaluations for restaurant staff.
• Maintain a daily log for communication between restaurant staff and with upper management as well as maintaining effective communication with employees and other departments.

Qualifications :