JOB SUMMARY
Oversee implementation and execution of all building maintenance, facilities projects, and physical safety and security.
Responsible for managing vendor relationships. Serve as the in-market point of contact for all day-to-day facilities-related needs.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Oversee maintenance of all facilities, buildings, and grounds.
- Ensure demand maintenance process works efficiently and serves the needs of facility occupants.
- Determine best course of action for demand maintenance needs arise.
- Execute preventive maintenance plans.
- Ensure all building systems are operational and maintained in accordance with company policies, environmental regulations, building codes, and local / national regulations.
- Oversee building and office space utilization and allocation.
- Oversee build-outs, renovation projects, and office moves.
- Assist with preparation of cost estimates and planning process for space-related projects.
- Coordinate projects with other departments, contractors, and vendors.
- Compile cost estimates, space needs, and furniture and equipment needs to be used in project plans.
- Oversee facility inspections, building inspector visits, and facility safety inspections.
- Communicate and escalate issues.
- Maintain vendor relationships.
- Obtain bids and negotiate rates / prices for vendor services (e.g., janitorial, landscape, HVAC, etc.) and present to facilities leadership for review.
- Ensure vendor services are performed timely and properly.
- Review vendor invoices for accuracy.
- Assist with oversight of major facility construction projects.
- Obtain building permits as necessary and track capital costs.
- Administer building security programs.
- Maintain card access systems and security systems.
- Issue ID badges. Communicate emergency and security procedures. Communicate health and safety procedures.
- Administer and directly oversee the Charter recycling program.
- Immediately escalate noted instances of non-compliance.
- Assist with preparation of facilities maintenance expense and capital budgets.
- Assist with cost tracking, analysis, and reporting.
- Perform other duties as required.
REQUIRED QUALIFICATIONS
Required Skills / Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to communicate with all levels of management and company personnel
- Ability to handle multiple projects and tasks
- Ability to make decisions and solve problems while working under pressure
- Ability to prioritize and organize effectively
- Ability to analyze and interpret data
- Ability to maintain confidentiality
- Ability to use a computer and software applications (i.e. word processing, spreadsheet, etc.)
- Ability to show judgment and initiative and to accomplish job duties
- Ability to work independently
- Ability to work with others to resolve problems and address requests
Required Education
Associate’s degree or equivalent work experience
Required Related Work Experience and Number of Years
Facilities maintenance experience - 3+
WORKING CONDITIONS
- Office environment Construction project environment Building infrastructure environment (roof, equipment rooms, etc.)
- Travel may exceed 25% Flexibility to work nights / weekends as necessary
Charter Communications is an Equal Opportunity Employer - Minority / Female / Veteran / Disability
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GFR325 2024-40145 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.