Microsoft Dynamics 365 Admin / Architect

Microsoft Dynamics 365 Admin / Architect

Onsite in Burbank CA (5 days a week)

6 Months Contract

Job Description :

We are seeking a highly motivated and detail-oriented individual to join our team as an MSD 365 Systems Administrator. The ideal candidate will be responsible for assisting in the implementation, maintenance, troubleshooting, and optimization of our D365 Commerce System.

This position offers an excellent opportunity for professional growth and development in a dynamic IT support environment.

The ideal candidate will have a strong background in Microsoft Dynamics 365, possess excellent troubleshooting and problem-solving skills, and be able to collaborate effectively with cross-functional teams.

Responsibilities

System Configuration & Maintenance :

Adding roles to Dynamics 365

D365 Custom configuration and scripting

Strong knowledge and experience in Microsoft Dynamics 365 Finance and Operations WMS real life experience of working within a warehouse and configuring / operating WMS

Strong Knowledge and experience in Microsoft Dynamics 365 Finance and Operations eComm Fulfilment real life experience of working within an eComm fulfilment (MSD is integrated to a third party eComm provider)

Configure and maintain Microsoft Dynamics 365 applications, ensuring optimal performance and reliability

Implement system upgrades and patches to keep the environment up-to-date and secure

Strong experience of MSD365 architecture, Data model, Data Entities and the use of Custom Entities

Point of Sale (POS) :

Point of Sale (POS) Device activation commerce D365

Mobile POS management & configuration

User Support :

PO orders configuration and reporting

Troubleshooting Store Commerce

Warehouse management and allocation support

Provide expert guidance and best practices for optimizing operational engagement real life examples at business required

Merchandising product and services

Provide technical support and assistance to end-users, addressing inquiries related to Microsoft Dynamics functionality

Collaborate with the IT support team to resolve issues promptly and efficiently

Monitoring & Performance Tuning :

Monitor manage and resolve MS 365 alerts

Monitor system performance and conduct regular assessments to identify areas for improvement

Implement performance tuning strategies to enhance system responsiveness as needed

Integration & Data Management :

Finance and SAP interface support

Experience with integrations with eCommerce Platforms (Shopify preferred)

Experience in integrations to and from Microsoft Dynamics 365 Finance and Operations

Facilitate data integration between Microsoft Dynamics 365 and other systems

Monitor and optimize data migration processes to maintain data accuracy and consistency

Proficiency and real life experience in developing custom APIs, web services, and integrations using Microsoft technologies including Azure Logic Apps, Power Automate, and .NET framework

Proficiency and real life experience in developing using X++ and Logic Apps

Experience with middleware platforms for integration orchestration, such as Azure Integration Services, SSIS, or similar

Security & Access Control :

Implement and manage security policies to ensure data integrity and protect against unauthorized access

Administer user roles and permissions in Microsoft Dynamics 365 & OKTA

Monitoring & Performance Tuning :

Monitor system performance and conduct regular assessments to identify areas for improvement

Implement performance tuning strategies to enhance system responsiveness

Documentation :

Maintain comprehensive documentation of configurations, customizations, and procedures

Create user guides and training materials as needed

Collaboration :

Collaborate with cross-functional teams, including developers, business analysts, and project managers, to ensure successful implementation and operation of Microsoft Dynamics solutions

Required Knowledge & Skills :

Minimum 5 years of experience : You bring extensive knowledge of retail POS and warehousing systems. D365 Certification or prior practical experience with D365.

Proven experience as a Microsoft Dynamics System Administrator

In-depth knowledge of Microsoft Dynamics 365 architecture and Commerce

Proficiency in configuring and customizing Microsoft Dynamics 365 Commerce

strong troubleshooting and problem-solving skills

Experience with security administration and access control in Microsoft Dynamics

Familiarity with integration techniques and data management in Microsoft Dynamics

Retail POS / Warehousing experience : You’re well-versed in the intricacies of retail hardware, including printers, label printers, handheld terminals (HHTs), and POS units.

Fast-paced environment : You thrive in a dynamic setting and can adapt quickly to changing requirements.

Problem-solving skills : You’re a creative thinker who takes initiative to resolve issues efficiently.

Team player : You seamlessly integrate into a collaborative support team.

Excellent communication and collaboration skills

Relevant certifications in Microsoft Dynamics 365 administration are a plus

Education

N / A

Compensation :

The estimated pay range for this position is USD $80.00 / hr - $87.50 / hr and is an Exempt role.

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Benefits :

We offer comprehensive benefit options which vary depending on role, location, and employment type. The Talent Acquisition Partner can share more details about compensation or benefits for the specific role during the hiring process.