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Manager, Benefits

Manager, Benefits

QTS Data CentersOverland Park, KS, US
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Manager Of Benefits

It's pretty exciting, to find yourself standing in a pivotal moment in time. It's even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers' most strategic growth initiatives, positioning us at the forefront of today's dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world's most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our company's culture, innovation, and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

At QTS, our Manager of Benefits is a leadership role that is responsible for managing the full delivery of our U.S. benefits programs and the opportunity to be involved with our international benefits packages when needed. Leveraging a deep understanding and expertise of benefits practices, this person will continually optimize our offerings, ensuring they remain competitive, comprehensive, inclusive, and cost-effective. Getting a chance to lead activities such as Open Enrollment, managing our 401(k)-retirement plan, and serving as the primary point of contact for employee benefits questions, this role is critical to our success as a People Services team.

Partnering closely with the Director of Global People Services Operations, others within our People Services Operations teams, our Wellbeing Champion, and the People Services Business Partner teams, you will have an opportunity to set the standard at QTS for how we care for our employees and their families.

What You Will Do :

  • Assist with the development and execution of QTS' U.S. healthcare strategy in alignment with company goals, core values, and budget, and serve as an advisor on other international benefits offerings and their relevance to U.S. plans.
  • Manage benefit offerings to provide high-value health plans that attract and retain top talent while controlling costs and own key processes related, such as open enrollment, including system configuration, communications, and training.
  • Partner with our benefits broker and benefits vendors to ensure offerings are competitive and well-administered.
  • Manage the QTS 401(k) retirement program, including compliance testing, annual audits, and match true-ups.
  • Lead system configurations and supports such as the benefits modules and the coordinating plan setup and vendor file integrations.
  • Provide expert guidance on time-off policies, paid parental leave, and leave of absence programs.
  • Support employees with any benefits related inquiries, supporting new hire orientation, along with resolving any issues or discrepancies quickly and efficiently.
  • Ensure compliance with all federal, state, and local regulations related to employee benefits, including 5500 filings, ACA reporting, benefit enrollments, and billing reconciliations.
  • Prepare reports on benefit costs, utilization, and other relevant metrics.
  • Oversee the employee leave and accommodation program, including but not limited to, short-term and long-term disability claims, paid and / or unpaid leaves (e.g., FMLA, ADA, personal leave, and other company-specific leave policies).
  • Partners with payroll to ensure accurate tracking of leave-related pay and benefits.

What You Will Need to be Successful (basic qualifications) :

  • Bachelor's degree in business administration, Human Resources, or related field, or equivalent work experience.
  • 6-8+ years of experience managing or administering benefits programs.
  • In-depth knowledge of FMLA, ADA, PWFA, USERRA, and other state-specific leave laws.
  • Knowledge of HIPAA policy and confidentiality requirements.
  • Experience building communications and training plans around benefits offerings for a mid-sized organization.
  • Previous experience working in or closely with payroll organizations, and general knowledge of payroll practices is strongly preferred.
  • Other Key Skills :

  • Exceptional organizational and time management skills.
  • Strong interpersonal and communication skills to work effectively with diverse stakeholders.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Experience with Workday plan configurations and open enrollment management.
  • The Perks (and these are just a few!) :

  • Q-Rest Sabbatical.
  • Employee Stock Purchase Plan.
  • QTS scholarship for dependents.
  • Eagle Club Award Trip Eligibility.
  • Paid Volunteer and Floating days.
  • Tuition Assistance, Parental Leave and Military Leave Assistance.
  • We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

    The "Know Your Rights" Poster is included here :

    Know Your Rights (English)

    Know Your Rights (Spanish)

    The pay transparency policy is available here :

    Pay Transparency Nondiscrimination Poster-Formatted

    QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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    Manager • Overland Park, KS, US

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