Business Development Executive

About the Team

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

The Top Restaurant Partnerships team works with DoorDash partners across the United States and Canada in efforts to help grow their business on the platform.

Our Business Development Executives engage with restaurant partners in person and over the phone and are regionally based within the markets they sell to.

The team is split into selling reactively and proactively, focused on specific solutions to help our merchants. This includes advertising and marketing on the DoorDash marketplace, GMV growth and retention, and supporting their onsite business using DoorDash as a platform.

It is a constantly evolving team, integrating new solutions and partnership structures and driving the road map for future partner strategy.

About the Role

We're looking for a Business Development Executive to help us acquire, retain, and grow the highest value merchants in the SMB vertical onto DoorDash.

You will win and manage some of the top restaurants in the US. You will strengthen the partnership of these valuable local merchants by leveraging our existing suite of products and building new solutions that meet their unique operations.

As part of a new and growing team, you will work alongside a select group of top salespeople across all parts of the sales organization.

You will build processes, set attainment expectations, and establish new ways of operating by partnering with Regional Leadership, Selection Intelligence, Strategy, Finance, Product teams, and more.

You will report to the Manager of Business Development - SMB within our Outside Account Management organization.

You're excited about this opportunity because you will

• Own the pre-sale process for top acquisition targets within your region, who will join DoorDash for the first time including the post sale activation and handoff process to Strategic Partner Managers.
• Ensure the long-term success for our top partners across acquisition, activation, retention and growth through high touch Merchant relationships and partnership with internal Services, Support and Strategic Partner Managers.
• Work with internal teams including Account Management, Finance, Selection Intelligence, Strategy & Operations, Product to grow partnerships through iterating on products and the sales processes behind them.
• Use internal data to explain our business model to merchants and how they can use our products to grow their business. Collaborate internally with Strategic Partner Managers who manage these existing partnerships to approach the merchants with new products.
• Be an expert in the DoorDash platform including all pre and post-sale products.
• Help us refine an internal guide for building these complex partnerships with our most important merchants.
• Gather and communicate merchant feedback to our Product teams to ensure the product innovates to fit merchants' needs.
• Travel into different markets (up to 40% travel) - offered flexible hours and the option to work from home.

We're excited about you because you have

• Experience leading an end-to-end sales cycle.
• Experience working with existing clients to upsell, cross-sell or expand.
• Experience working collaboratively across internal teams.
• Project management experience, related to managing a longer sales process.
• Record of success and high attainment of sales targets.
• Experience leading strategic deals in client-facing work.
• Ability to move the conversation in a mutually beneficial direction.
• Curiosity and experience using data to influence stakeholders.

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