Description
Job Title : Medical Office Manager
Department : AMG - Clinic Ops
About The Role :
We are hiring for an experienced, team-oriented, Spanish-speaking Medical Office Manager.
What You'll Do :
- Directly manage the operations and performance of the outpatient medical clinic, including but not limited to daily operations, revenue cycle, provider schedules and productivity, claims, and budget
- Develop and lead a cross-functional team of medical assistants, patient concierges, medical records specialists, and others to deliver best-in-class care experiences for our patients and community, ensuring the team is achieving expected performance, and coaching / mentoring individuals as needed
- Monitor the clinic's activities and outcomes against defined goals / KPIs, such as patient satisfaction, clinical and non-clinical staff satisfaction, clinic productivity, profitability, HCC performance, and STAR performance
- Identify root causes of operational deficiencies and help implement the best tools, processes, and trainings to correct deficiencies and control costs, working with Site Administrators and other leaders to carry such learnings throughout the organization
- Build relationships within the community and support growth and marketing initiatives
- Monitor the impact to each site of actual and projected growth in membership, utilization, etc
- Collaborate with the Medical Director, Site Administrator, and central leadership team to improve provider satisfaction
- Address and resolve provider-related issues
- Report on progress, operational issues, and potential areas of future concern
- Exude professional demeanor at all times and enforce the same with site teams
- Ensure compliance with all applicable regulations and policies; respond appropriately and expeditiously to any emergencies or urgent issues as they arise
Qualifications :
- 3 years of relevant healthcare experience, including at least 2 years of management experience in a clinical environment
- Demonstrated ability to adapt and effectively lead in a fast-paced environment, where change is common
- Skilled operator who takes data-driven, process-oriented approach towards continuous improvement of clinic operations
- Exceptional organizational skills and ability to manage multiple tasks with tight deadlines
- Must be bilingual in Spanish
You're great for this role if :
- Bachelor’s degree in Business Administration, Healthcare Administration, or a related field (4 additional years of experience may be substituted in lieu of degree)
- 4 years of healthcare management experience in a managed care environment
- Experience as an office manager in a clinic with more than one specialty or more than one provider
Medical Case Manager II - RN (Bilingual English-Spanish)
CorVel Corporation is hiring a caring, self-motivated, energetic and independent registered nurse to fill a Medical Case Manager position in Los Angeles. As a Medical Case Manager you will make a meaningful difference in the lives of injured workers and their families. Experience as a RN, Medical Ca...
Medical Office Manager (bilingual Spanish)
We are hiring for an experienced, team-oriented, Spanish-speaking Medical Office Manager. Develop and lead a cross-functional team of medical assistants, patient concierges, medical records specialists, and others to deliver best-in-class care experiences for our patients and community, ensuring the...
HOME CARE CAREGIVER. full-time hours, Medical insurance coverage (Medical, Dental, Vison) + 17 days of time off a year + additional benefits - WELBEHEALTH SEEKING Bilingual Spanish/English caregivers
Assist participants with safe transfer in and out of their homes and act as medical escort on vehicles and to medical appointments as assigned. Medical insurance coverage (Medical, Dental, Vison) + additional benefits. ...
Medical Office Manager
We are looking for a qualified medical office manager to run our medical office. Supervise office staff, including receptionists, office Assistants, medical assistants and admin supervisor for medical providers. Position: Medical Office Manager. As a medical office manager, you should demonstrate ex...
HR/ Office Manager (Chinese Bilingual)
Oversee and support all administrative duties in the office and ensure that office is operating smoothly. Manage office supplies inventory and maintain proper stock levels. Bilingual in Chinese and English is a must. ...
Bilingual Sr Counselor- Case Manager (spanish And English)
Bilingual Sr Counselor- Case Manager (Spanish and English). Our ideal candidate will be bilingual in Spanish and English and have a passion for people!. Bilingual fluency in Spanish and English. Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. ...
Lead Care Manager, Bilingual (spanish)
Lead Care Manager, Bilingual (Enhanced Care Management). This is a full-time, hybrid position that requires a mixture of field work, office work and time spent working remotely. The Lead Care Manager performs essential functions of care management and care coordination as part of the ECM Program. Th...
Bilingual Front Desk Receptionist/Office Support
We are seeking a dedicated and enthusiastic individual to join our busy primary care clinic as a Medical Clinic Front Desk Receptionist / Front Desk Staff Supervisor. Request, track, and obtain pre-authorization from insurance carriers within the designated timeframe for medical and service purposes...
Office Assistant (Bilingual - English/Spanish)
We are looking for an entry level Part-Time Office Assistant who is able to work well independently and in a team to work in our school front office in greeting parents, assisting with student and staff needs and other general receptionist duties. General front office duties including greeting ...
Bilingual Medical Front Office
Medical Group looking for a Bilingual Medical Front Office Assistant in Los Angeles, CA!. We are seeking a skilled and compassionate Front Office Medical Assistant to join our dynamic healthcare team. The ideal candidate will play a pivotal role in ensuring smooth and efficient operations in both th...