Healthcare Support Specialist

Job Description

A Great Place to Work

Bethel is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work will be meaningful to you. You will make a genuine difference in the lives of our aging guests and the families that love them. You will enjoy lasting bonds with the families you meet and with the teams you work on. And if you desire, you will experience real career growth where your expertise and dedication is valued and appreciated. We invite you to join our team!

Healthcare Support Specialist

(5pm–1am or 7pm–3am)

Who Should Apply :

Professionals with a healthcare management or supervisory background who are passionate about supporting nursing operations, ensuring quality resident care, and leading with professionalism.

What You'll Do :

The Clinical Support Specialist plays a key role in assisting nursing staff with daily operations, ensuring quality resident care, and supporting both clinical and administrative tasks in the nursing home. This role ensures nursing staff comply with day-to-day operations by communicating the facility's policies and maintaining overall order. You’ll help create and maintain an atmosphere of warmth, personal interest, and a positive image throughout the facility.

Key Responsibilities :

Clinical Support & Resident Care

Assist nursing staff with care planning, patient care, assessments, treatments, and medication administration.

Monitor residents for changes in condition and promptly report findings to the nursing team.

Support care plan development and implementation.

Respond promptly and professionally to phone inquiries during your shift.

Administrative Support

Manage incoming calls and resident / family concerns with professionalism and empathy.

Oversee admissions, ensuring accurate documentation and compliance.

Maintain medical records and assist with reports, audits, and quality assurance initiatives.

Guide new employees and support staff with scheduling, training, and adherence to policies.

Promote teamwork, professionalism, and a culture of excellence.

What We Offer

As an affiliate of National Health Care, our Bethel team enjoys :

• NEW! 10% discount on full-time child care for children ages 6 weeks to 6 years at Honey Tree Preschool & Childcare
• Competitive compensation and benefits package including a 10% defined contribution retirement plan
• Comprehensive training and mentorship
• Opportunities for professional growth and development
• Supportive and collaborative work environment
• The chance to make a meaningful difference in the lives of our residents

What You'll Bring : Qualifications :

If you are passionate about healthcare and want to contribute to a dynamic long-term care team, we encourage you to apply today!

We Hire for Heart!

National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National’s centers are unique but share common values :   Kindness, Service, Compassion and Excellence.   Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report.  When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.