Tier 2 NOC Technician

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Tier 2 NOC Technician to provide IT system monitoring and service desk support.Key ResponsibilitiesProvide troubleshooting and maintain customer satisfaction by identifying and reporting routine issuesSupport continuous network performance monitoring and assist with incident triage and resolutionPerform system patching and compliance activities while documenting network problems and solutionsRequired QualificationsUS Citizenship required;

must be able to obtain and maintain a DHS Public Trust clearanceHigh school diploma or equivalent with 5 years of experienceExperience in Linux and Cloud Systems AdministrationFamiliarity with ServiceNow and Atlassian JIRA ticketing systemsPreferred experience with AWS or AWS GovCloud and DevOps methodologies

8 days ago
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