Job Summary :
Ensure excellent guest service in a timely manner, consistent quality beverage products, and favorable / fun gaming. This position's starting wage is $8.40, plus tips.
THIS POSITION IS ELIGIBLE FOR A $1000.00 SIGN-ON BONUS!
Essential Functions :
- Develops, maintains a Service Culture that ensures the delivery of Superior internal / external guest service by all team members.
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Responsibilities include taking orders from guests and returning these orders in a timely manner and correctly according to order given.
- Ensure alcohol is served according to the company alcohol policy.
- Responsibilities include keeping work areas and guest’s common areas clean and organized.
- Responsibilities include having knowledge of guest limitations related to alcohol service and company / state policy and procedures regarding those limitations.
- Responsibilities include ensuring the safety and security of team members and guests.
- Use daily maintenance of all bar equipment and POS systems.
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Knowledge of all promotions and events.
- All other duties as assigned.
Qualifications :
- High School graduate or equivalent.
- Excellent customer service skills.
- Must be able to successfully complete TIPS trained and receive a Basset Card.
- Excellent written and verbal communication skills.
- Read, write, speak, and understand English.
- Able to work flexible shifts
Physical Requirements :
- Physically mobile with reasonable accommodations.
- Must be able to lift heavy objects (up to 40#), stretch, bend, stoop and standing for long periods of time.
- Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
- Ability to professionally handle situations that may arise due to intoxicated guests.
- Respond to visual and aural cues.
- Operate in mentally and physically stressful situations
Environmental Working Conditions :
The work environment contains bright lights, loud noise, and stressful situations.
What’s in it for you :
- Competitive wages with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K) / Company Match
- Employee Stock Purchase Plan
- Access Perks and Childcare discounts
The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Pass a company background investigation
Must be 21 years of age
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