Patient Companion/Sitter-Emergency Department

Join Cleveland Clinic’s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.

This -bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses and other caregivers in a family-oriented, supportive environment.

As a Patient Companion in the Emergency Department, you will provide caregiver support by assisting with constant observation of patients.

You will provide one to two patients with comfort and companionship while delivering direct and indirect care. Your primary focus will be assuring basic patient safety through tasks including documentation, assisting with activities of daily living, assisting with mobility and transfers, applying restraints and assisting in taking vital signs.

The ideal future caregiver is someone who :

• Is flexible and adept at managing challenging situations.
• Thrives in a team environment.
• Can diffuse difficult situations and act decisively for patients’ best interests.
• Is empathetic and sensitive to patients’ needs.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.

Here, you'll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.

When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Responsibilities :

• Assures basic patient safety by monitoring patients to make certain that catheters, tubes, or other medical equipment are not inadvertently removed or disconnected.
• Assists with putting assigned patients in rooms, taking vital signs, weights, pulse oximetry.
• Assists / accompanies the patient at all times including transport, tests, transfers, ambulation; remains with patient.
• Collects patient specimens for laboratory testing.
• Identifies and reports changes in patient status to Registered Nurse or physician as appropriate.
• Follows protocols and initiates CPR and other emergency measures as required.
• Acknowledges patient concerns / needs and notifies appropriate staff for assistance when necessary.
• Provides hand-off communication regarding patient information and activities to the nurse responsible for the patient as well as the next patient companion assigned.
• Participates in hand-off report at the beginning and end of each shift; as well as at the time of any meals, breaks or change in caregiver.
• Performs environmental / safety check as required.
• Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the unit.
• Collaborates with personnel in nursing and supportive services in assuring a safe and clean patient environment.
• Demonstrates ability to empathize with patients suffering from physical or emotional difficulties.
• Interacts with patients, visitors and all personnel in a courteous manner.
• Participates in the resolution of conflicts in a healthy and constructive manner.
• Maintains confidentiality of information regarding patients and co-workers.
• Demonstrates respect for individuals' cultural and social differences.
• Completes all documentation on the Unlicensed Assistive Personnel (UAP) flow sheet as directed by the assigned RN.
• Contributes to the positive atmosphere of the workplace.
• Other duties as assigned.

Assistswith direct and indirect patient care for one to two patients as assigned, or if assigned to a closed unit provides constant observation only for safety for three to four patients.

Education :

High school graduate or GED.

Languages : Certifications :

Certifications :

Heartsaver Level of Basic Life Support (BLS) through American Heart Association (AHA) for healthcare providers must be obtained within the 3 months of hire.

Complexity of Work :

• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.

Work Experience :

• Completion of a hospital based patient companion training program or equivalent experience.
• In lieu of experience, candidates may also be currently enrolled at an accredited school of nursing, with completion of a nursing fundamentals course or have completed hospital based NA / PC orientation or equivalent.
• Knowledge and understanding of basic patient care activities to include basic hygiene, skin care, normal vital signs and other general hands-on patient care functions.

Physical Requirements :

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Medium Work - Exerting 20 to 50 pounds of force occasionally, and / or 10 to 25 pounds of force frequently, and / or greater than negligible up to 10 pounds of force constantly to move objects.
• Physical Demand requirements are in excess of those for Light Work.

Personal Protective Equipment :