Job Description
Job Description
Role Overview : Day to Day Flow :
Day to Day Flow :
- Plan and oversee the coordination of installs / removals of machines at new and existing locations.
- Creates a system for Route Drivers on route completion and check-in process.
- Partners with the equipment team to make sure the product is secure from our suppliers.
- Supports operation managers with reports, and analytics.
- Implements tracking and reporting as this position evolves.
- Supports drivers as relief route driver.
Other Characteristics :
You must be ready, willing, and able to wear many hats and be flexible to a changing workload from day to day. No boredom here! A successful candidate is a team player that has a superior blend of communication, leadership, and interpersonal skills.
This role requires an understanding of general leadership and supervisory concepts along with the skills necessary to establish priorities, define needs, plan for change, and execute the successful transition from department to department to reach Evergreen Refreshments objectives.
Additional requirements are :
- Strong attention to detail
- Great communication and Math skills (Must be able to read, write & speak English)
- Excellent Customer Service Skills
- Self-starter
- Meets schedules and deadlines.
- Capable of lifting 50lbs.
- Handles various channels of communication : Route Drivers, existing accounts, technicians
- Email etiquette
- Hours : Monday thru Friday 5 : 00am - 4 : 00pm. (some weekends may be required)
Intangibles :
Influence : Team member buy-in. Strong communication skills that gain respect with those working for you, while maintaining a good quality of leadership across multiple departments.
Organization : 80% of your time will be spent in the field and 10-20% out visiting customers, drivers, or servicing equipment locations.
Our team operates seven days a week. Keeping track of what’s occurring when you’re not on-site will be essential to your success.
Key areas of focus :
- Supports the performance of the branch in the designated area assigned by the Branch Manager.
- Motivates employees to maximize productivity and potential through consistent processes.
- Addresses equipment malfunctions and / or immediately notify major and potential problems and serves as a leader to resolve them.
- Administrates compliance with safety and work rules and regulations, Optimizes systems for best operational flow and sustainability.
- Proactively provides time management solutions and reroute solutions to the fleet team.
- Reviews and studies analytical data to ensure financial feasibilities, shortages, spoilages, and any possible deficiencies are resolved.
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