University Hall Clinic Senior Assistant

Position Details Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours.

Comments to Applicants Candidates must be available to work a total of 20 hours per week between the hours of 8am to 4pm Monday through Friday.

Preferred shifts would be either 8am to 12 : 00pm or 12 : 00pm to 4 : 00pm. Please submit your fall schedule in the required current class schedule document area.

Candidates ideally would be hired for fall and spring semester.

All student employees will be required to submit employment verification documents on their first day of work. For a list of acceptable documentation, follow this link : https : / / www.

indstate.edu / sites / default / files / media / Documents / PDF / career-center-Emp Eligibility Docs.pdf Notice of Vacancy Number ST2300949 Job Category Regular Student Job Position Class Code 82100 - Student - Unrestricted Hourly Wage / Salary 11.

00 Job Summary / Basic Function

Support Grosjean Clinic Reception desk and other duties as required.

Specific Responsibilities This position will be responsible for welcoming clients and families to the clinic, as well as handling client payments, receipts, phone calls, and complaints.

This position will also be responsible for liaising between clients, office staff, students, supervisors, and faculty members, keeping our guests’ confidentiality at the forefront in every interaction.

This position will also be responsible for digitizing and compiling large amounts of data concerning current and former clients, as well as files for current and former students.

In addition to these duties, this position will also be responsible for arranging and conducting tours of the clinic and acting as an ambassador to our community.

They will also be responsible for updating clinic information to reflect the most current protocols and operations procedures, as falls in line with the University as a whole.

Work Schedule Monday through Friday between the hours of 8am and 4 : 00pm. Desired Start Date 08 / 19 / 2024 Open Date 06 / 28 / 2024 Close Date 07 / 28 / 2024 Required Relevant Education & Experience High School diploma or GED Required Field(s) of Study Indiana State University student enrolled in at least 6 credit hours.

Preferred Relevant Education and Experience Education : No Response; Experience : Preferred office experience. Supervisory Responsibilities This job has no supervisory responsibilities.

Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Proficiency with Microsoft Office and other computer applications, Proven verbal and written communication skills, Work effectively with a diverse community Other Knowledge, Skills and Abilities NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith.

For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator / compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation.

Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and / or termination of the employment relationship with ISU.

Job Duties Essential Duties and Responsibilities This position will be responsible for :

• Welcoming clients and families to the clinic, as well as handling client payments, receipts, phone calls, and complaints.
• Liaising between clients, office staff, students, supervisors, and faculty members, keeping our guests’ confidentiality at the forefront in every interaction.
• Digitizing and compiling large amounts of data concerning current and former clients, as well as files for current and former students.
• Arranging and conducting tours of the clinic and acting as an ambassador to our community.
• Updating clinic information to reflect the most current protocols and operations procedures, as falls in line with the University as a whole.
30+ days ago