Metadata Operations Specialist

Overview

Placement Type : Temporary

Temporary

Salary (USD) :

$37.83 - $42.03 / hr.

Start Date : 08.01.2024

08.01.2024

Metadata Operations Specialist

The Metadata Operations Specialist is an expert of metadata content curation. They will monitor the metadata quality and its accuracy to allow qualified metadata to surface on the TV app platform.

Their expertise will allow them to investigate metadata issues and assess its impact to the TV app experience, provide resolutions by identifying process improvements, and seek opportunities for technical and tactical solutions to better the customer experience.

Job Responsibilities :

• Ensure ingested metadata is of the highest quality for subscriptions
• Curate metadata for TV app originals, sporting event replays, highlights, and spotlights using an internal CMS
• Develop workflow efficiencies through writing automation scripts
• Analyze high volume data using SQL and effectively communicate findings
• Partner with AI / ML teams and Engineering to drive process and workflow efficiencies for large-scale data projects
• Partner with Project Leads to drive operational needs and process improvements
• Use project management applications to collaborate, track, and report in order to meet project deadlines
• Conduct thorough investigations on reported metadata issues to provide root cause analysis, and improvement suggestions for processes and systems
• Understand system dependencies in order to anticipate upstream and downstream impact
• Partner with data team to build data visualization dashboards for (but not limited to) content growth, trend analysis, resource and productivity tracking
• Demonstrate strong and engaging communication and presentation skills to collaborate internally and cross-functionally
• Test tools for bugs, enhancements, and new features, and provide feedback to improve efficiency and accuracy
• Identify documentation gaps and assist in its development

Qualifications and Skills :

• 5 years of experience in digital media, technology, or related industry
• An understanding of the TV app’s services and features
• Deep understanding of complex, large-scale media content management systems (CMS), and how metadata interplays and impacts the end-user experience
• Experience with writing automation scripts
• Proficiency in Python and SQL (web scraping, data cleaning)
• Experience partnering with AI / ML teams
• Project and / or program management experience, certifications are a plus
• Localization knowledge / background a plus
• Experience in using a ticketing system and escalation management
• Proven track record of identifying, troubleshooting, scoping and diagnosing data issues in order to resolve or escalate to appropriate cross-functional teams, along with ability to learn from history and prevent errors from recurring
• Strong written and verbal business communication skills
• Proven ability to manage time sensitive escalations
• Ability to remain flexible and nimble through priority changes and ad-hoc / new projects
• Ability to meet deadlines with in a high-pressure environment
• Comfortable with navigating ambiguity to make sound judgment calls
• Experience with some or all of the following : Apple products (macOS, tvOS, iOS, iPadOS, Keynote, Numbers), MS Office, project management applications
• Experience with using reporting and data visualization tools such as GBI or Tableau is a plus

Additional Requirements :

• This position will require working onsite in Culver City Tuesdays Thursdays
• Schedule is 40 hours a week, schedule varies depending on needs of project
• Will be required to work outside of normal business hours, weekends and US observed holidays occasionally

The target hiring compensation range for this role is $37.83 $42.03 / hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent :

Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

We also offer free online training through . More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We’re about creating an inclusive environment one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.