Senior Program Manager

Summary

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

The Program Manager will serve as a key liaison between the company and the customer by developing quotations, customer solutions, and documentation for both new and existing customer relationships.

Effective in a team-based environment alongside leaders of other functional areas to deliver a consistently positive experience to each customer.

Works closely with sales management on attracting, winning, and retaining customers in the Electronics Manufacturing Industry.

The company is a small to mid-sized electronics manufacturer that is privately held, specializing in the Defense, Industrial, and Medical markets, providing end-to-end electronics manufacturing services.

Responsibilities

• Project Planning Develop and maintain project plans, timelines, and schedules
• Resource Management Allocate and manage resources, including personnel, equipment, and materials
• Budget Management Monitor and control project costs to ensure adherence to budgetary constraints
• Risk Management Monitor and manage risks throughout the project lifecycle
• Supplier & Vendor Management Negotiate contracts and agreements with suppliers, ensure timely delivery of components and materials
• Quality Assurance Monitor and ensure compliance with industry standards and customer requirements
• Production Oversight Coordinate manufacturing activities, including assembly, testing, and quality control
• Cross-functional Collaboration Collaborate with various departments including engineering, design, procurement, and logistics
• Change Management Manage changes in project scope, schedule, or requirements
• Documentation & Reporting Maintain project documentation, including status reports, meetings, and technical documents
• Continuous Improvement Identify opportunities for process improvements and efficiency gains
• Regulatory Compliance Ensure compliance with industry-specific regulations and certifications
• Conflict Resolution Foster a collaborative and problem-solving culture throughout customer relationships
• Customer Communication Act as main point of contact for customer inquiries and concerns, provide regular updates on project status and address customer feedback
• Team Leadership Lead and motivate project teams, providing guidance and support to team members
• Industry Knowledge Stay informed about advancements in electronics manufacturing technologies and trends

Qualifications

• 8 years of recent experience in Program / Account Management of a related industry
• Bachelor’s degree preferred
• Familiarity with MRP systems
• Good understanding of the electronics manufacturing process
• Ability to drive positive results with minimal supervision
• Excellent communication and negotiation skills
• Strong organizational skills

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