Desktop Support Technician II
VirtualVocationsMadison, Wisconsin, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_description
A company is looking for a Desktop Support Technician II (Remote).
Key Responsibilities
Provide remote desktop assistance and troubleshoot computer issues
Ensure network security and deploy security updates for systems
Assist users with software and hardware setup, maintenance, and connectivity issues
Required Qualifications
Associate's degree in computer technology or equivalent experience
3-5 years of Service Desk or Desktop Support experience for both PC and Mac
Certifications such as ACMT, CCT, ITILv3, or Comp / TIA preferred
Familiarity with Mac OS X & Windows 7 / 10 and encryption / security tools
Experience with software, hardware, and peripherals installation and maintenance
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Desktop Support Technician • Madison, Wisconsin, United States
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