Product Manager, Clinical

ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital and tools that work every day to help people stay well, longer.

We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings.

This is how we empower providers with vital insight to deliver the care people need, right when they need it.

We're also ensuring that our health solutions connect to other companies' networks. Because when objectives align, everyone wins.

And as we work today to drive better care and lower costs, we're developing more personalized solutions for tomorrow, utilizing machine learning, intelligent care paths, and predictive protocols.

If you are an innovator who wants to make an impact we want to talk to you! We have exciting opportunities supporting Brightree by ResMed and MatrixCare by ResMed!

As a clinical product manager, you will be responsible for the oversight of software development team or teams.You will play a crucial role in the development and launching of the product as it is delivered to our customers and will work closely with the clinical team lead to ensure we are meeting product goals of the clinical teams.

The ideal candidate must be analytical, detail oriented, self-motivated, and can clearly communicate with a diverse group of people with varying skillsets and knowledge levels.

This position will work cross-functionally with various internal product and customer-facing teams in a fast-paced, high-pressure environment.

Excellent written and verbal communication skills will be essential in this role, as will a keen attention to detail. The ability to review and interpret customer needs and workflow are essential.

The best products are built when the product manager is intimately familiar with the customer’s problems and workflow.

Let’s talk about Responsibilities

• Interface with key stakeholders and customers to articulate ROI for MatrixCare products and services
• Develop and document requirements that clearly illustrate product ideas and concepts
• Coordinate new development (software) build work / tasks specific to product line
• Conduct research and develop a good understanding of the customer's needs, new technologies, trends in the market, and competitors
• Oversee market research with UX / UI team members and meet with customers to document workflow diagrams to present to the engineering team
• Manage day-to-day operational oversight activities with the scrum team
• Track regulatory changes and deadlines by partnering with our regulatory compliance team
• Create specification / requirement documentation for new software development, which will include AI / ML concepts and partner integrations
• Responsible for educating internal teams and customers on product features and releases, partnering with education services team
• Able to present internally to customers, and externally in the industry when necessary
• Clearly communicate project statuses and updates to various cross functional team members
• Articulate core value proposition and competitive advantage to the market by working with marketing and sales team
• Partner with internal customers to meet project timelines
• Follow and support corporate security policies, standards, and procedures as they apply to this role. Maintain customer and corporate privacy standards as outlined by HIPAA
• Work daily and effectively to balance stress of multiple projects, conflicting priorities, substantial workload, environmental ambiguity and changing plans though self-management and productive communications with the management team regarding needs for support
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks;

participating in professional organizations, as deemed necessary by management

Let’s talk about Qualifications and Experience

• 5-7 years’ experience in a clinical role within the home health and hospice industry with 1-2 years of that in leadership position.
• Strong consultative approach with a demonstrated ability to develop successful business partner relationships at all levels of an organization
• Advanced analytical and problem-solving skills as well as the ability to communicate ideas and opportunities to stakeholders.
• Strong verbal and written communication skills; strong organizational skills
• Superior program and project management skills
• Ability to work in a continually changing, customer-focused environment and to be simultaneously accountable to multiple peer team members
• Equivalent combination of education and experience will be considered
• Ability to travel 20%

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent.

We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members.

Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package : comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current base range for this position is : $112,000 - $137,000

Joining us is more than saying yes to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring.

Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

If this sounds like the workplace for you, apply now! We commit to respond to every applicant.