We are recruiting for a motivated Patient Access Specialist - Specialty Clinics to join our team!
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Department
Billing and Collections
Job Summary
Under general supervision, performs all components of patient registration / discharge into the EPIC system. Registration / Discharge includes entering charges for services, data entry, and chart breakdowns.
Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical support to nursing and counseling staff.
Essential Functions :
- Answers telephone inquiries; screens calls; routes calls and takes messages (20%)
- Collects co-payment, point-of-service payment, deposits, and other payments, issue receipts and balance cash drawers. (20%)
- Works to properly identify patients to increase clean claims and minimize errors associated with misidentification. (10%)
- Completes documentation for uninsured patients seeking emergency care, to include CICP and Emergency Medicaid. (10%)
- Coordinate bed assignment, transfers, and discharges through various applications and maintain communications with inpatient nursing units and nursing supervisors. (10%)
- Verifies and updates patient demographics information and billing insurance information for new and existing patients. (10%)
- Calls insurance companies for treatment authorization and benefit information. (10%)
- Disseminated direct admit information to other Patient Access personnel for proper screening and insurance verification. (5%)
- Maintain quality assurance scores of 98% or higher in conjunction with department expectations. (5%)
Education :
No High School Diploma and / or No GED Required
Work Experience :
No experience required
Licenses :
Knowledge, Skills and Abilities :
- Organization and Attention to detail
- Effective communication
- Ability to Problem Solve
- Ability to prioritize workflow and determine priority
- Ability to demonstrate professional work behavior by following Denver Health guidelines / policies
- Ability to multi-task and handle a high volume of tasks at one time
- Ability to enter data quickly and accurately
- Ability to complete daily work by the end of the shift
- Ability to work collaboratively with a team
- Ability to type 25 wpm.
- Knowledge of Microsoft Office Suite.
- Familiarity with Epic
Shift
Varies (United States of America)
Work Type
Regular
Salary
$ - $ / hr
Benefits
Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to , and generous medical plans
Free RTD EcoPass (public transportation)
On-site employee fitness center and wellness classes
Childcare discount programs & exclusive perks on large brands, travel, and more
Tuition reimbursement & assistance
Education & development opportunities including career pathways and coaching
Professional clinical advancement program & shared governance
Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF programÂ
National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
Our Values
Respect
Belonging
Accountability
Transparency
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit :
Applicants will be considered until the position is filled.
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