It Support Engineer

This person will be supporting NVIDIA's semiconductor and manufacturing operations in North and South America. This position plays a dual role : managing third-party IT service providers, and coordinating with global IT teams across infrastructure (network, compute, storage), enterprise applications, databases, and factory system platforms. The expectation is for the person to work 60% remote and travel the other 40% onsite to different facilities to help in-person.

In addition to strong coordination and communication abilities, the ideal candidate will bring hands-on technical knowledge in IT infrastructure, including networking, Windows / Linux system administration, endpoint protection, and security best practices. You will help ensure a secure, stable, and efficient IT environment for 24 / 7 factory operations.

• Skills

Customer service, dhcp, it infrastructure, networking protocols, windows, linux, endpoint protection

• Top Skills Details

Customer service,dhcp,it infrastructure,networking protocols,windows,linux,endpoint protection

• Additional Skills & Qualifications

Familiarity with partner ecosystems (Cisco, Palo Alto, Juniper, etc.)

Solid understanding of basic networking concepts, including TCP / IP, DNS, DHCP, routing, and switching.

Experience with Windows and Unix / Linux system administration, including scripting, troubleshooting, and performance tuning.

Familiarity with endpoint security tools, patch management, and hardening practices.

Experience working with or overseeing third-party service providers or contractors.

Strong problem-solving skills and a proactive, service-oriented mindset.

Excellent verbal and written communication skills in English; Spanish is a plus.

Ability to work independently on-site in a fast-paced, production-sensitive environment.

Experience with ITSM / ticketing platforms (e.g., ServiceNow), remote support tools, and documentation practices.

Familiarity with factory system environments such as MES, ERP, or production data systems is a strong advantage.

• Experience Level

Intermediate Level

• Pay and Benefits

The pay range for this position is $65.00 - $70.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a hybrid position in Santa Clara,CA.

• Application Deadline

This position is anticipated to close on Oct 10, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.