B-Level Technician

Description : Company Overview :

AHT Cooling Systems USA , a recognized leader in refrigeration solutions for the grocery and convenience store industry, is currently seeking experienced Commercial Refrigeration Technicians to join our team. This role supports installation and repair services in the Jacksonville, FL area , as well as locations within a 3-hour radius .

If youre a skilled technician looking to work with a company known for innovation and reliability, we would love to hear from you!

Position Summary :

In this role, you will provide advanced support for customer warranty and non-warranty technical needs across all AHT product lines and services. You will also be responsible for resolving complex technical product issues and acting as a liaison to Product Management for matters related to design and application improvements.

As a 1099 contractor, you will perform installations, diagnostics, and repairs on commercial refrigeration units at customer locations. This role requires a high level of technical expertise, professionalism, and the ability to work independently while representing AHTs commitment to quality and service.

Responsibilities Include :

• Maintain advanced proficiency in all products and services that the company offers. This includes installation, programming, and equipment protocol
• Maintain advanced proficiency in all designated third-party products and services
• Troubleshoot and repair Heat Pump issues, achieving minimal downtime
• Develop work instructions and technical product documentation for AHT and third-party products and services provided by AHT
• Knowledgebase submittals for reference
• Review Customer Service project scopes, store prints, diagrams, and specifications for accountability and advanced application of equipment
• Evaluate and specify alternative components
• Work with contractors to review and ensure store meets operational standards
• Outline, develop, and implement technical training modules for internal and external use including metrics to track progress and participation with pass / fail analysis and certification protocol
• System CX with modifications and / or software and parameter suggestions for efficient operation of assigned products
• Perform / manage system energy analysis for optimal operation
• Performs other duties as assigned

Requirements :

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We are proud to be an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a highly motivated professional with a passion for delivering exceptional technical support to customers, we encourage you to explore this exciting opportunity. Join us in making a meaningful impact while growing your career in a dynamic and supportive environment.

Compensation details : 78000-93000 Yearly Salary

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