Site Security Officer

Job Summary

Provides technical and administrative security support to maintain client security programs. Applies concepts and services to the U.

S. Census Bureau's Office of Security and National Processing Center. Oversees access control, badge production, fingerprinting, key management, visit requests, and security records.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Supervises Security Assistants and manages Security Services operations in the Manager's absence.

Coordinates administrative security tasks, plans and schedules production assignments, maintains filing systems, and ensures quality control to meet contractual and performance standards.

Proofreads, copies, packages, and completes memos and correspondence, adhering to best practices to support OSY leadership.

Communicates the OSY mission (securing personnel, property, facilities, information, and assets of the Census Bureau) clearly to customers, associates, and senior staff;

provides accurate and timely information.

Performs other related duties as assigned.

Additional Responsibilities

Review internal and external quality requirements to ensure products / services meet OSY expectations. Tracks administrative performance and provide reports as requested.

Monitors Remedy Case Management system, CHRIS Incident Management system, and Census Hiring and Employment Check (CHEC) system for OSY cases;

assigns case investigations to Security Specialists; investigates incident reports to obtain additional information from customers.

Utilizes computer databases such as USAccess and LENEL access control, to verify accurate biographical and security data entries.

Apply experienced knowledge and understanding of security services to execute OSY's administrative security support function.

Apply quality control processes, standards, and procedures to implement multi-layered quality control methods.

Interpret, and apply specific policy and guidelines associated with security operations for administrative services support.

Answer telephone calls, take messages, answer questions, and provide appropriate information.

Plan, Coordinate, train, motivate, monitor, and evaluate performance of Security Assistants.

Perform employee annual reviews and complete counseling reports as needed. Coordinate with internal SSI resources to meet internal requirements and, as necessary, solve employment issues.

Assist in implementing rehabilitation plans of assigned employees.

Maintains and enforces a clean and safe work area.

Qualifications : Education, Experience and Certification(s)

BA / BS degree in Business Administration or a related field, with a minimum of 3 years of experience in federal government security operations is preferred.

A minimum of 3 years of supervisory experience is required.

At least 3 years of Personnel Security experience within a government organization is preferred.

The ability to obtain and maintain a Public Trust government security clearance is required.

Knowledge, Skills and Abilities

Must be able to work well with people internally and externally at all levels of the organization.

Customer service oriented and be able to work efficiently in a fast-paced environment. Work well independently and as a contributing member with integrity and personal accountability.

Ability to effectively present information in one-on-one and small group situation to customers, clients, and other employees of the organization.

Excellent customer service skills, verbal and written skills and ability to accept and follow directions.

Up-to-date knowledge of Federal and industry standards and best practices.

Experience using MS Office Suite (Word, PowerPoint, Excel, etc.)

Detail-oriented and able to carry out work with the highest levels of accuracy.

Ability to operate security services equipment (computer, databases, photography, printers, laminator, phones, digital fingerprinting) and perform repetitive tasks

Supervision Received

Supervision : The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions .

While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear.

The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet to moderate.

ServiceSource is committed to hiring and retaining a diverse workforce and building an inclusive workplace. We are an Equal Opportunity and Affirmative Action Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class.

We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT :

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information