Flight Attendant

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.

Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.

Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day.

And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Flight Attendant American Express Aviation

The Cabin Services Team is an integral part of the American Express Corporate Flight Department, responsible for cabin safety management, managing a streamlined in-flight virtual office experience, providing optimal service, and ensuring a comfortable flight experience to our executive customers during global travel.

Our Mission*Vision : Is creating efficiencies enabling our colleagues to expand their capacity, and to operate at the speed of business .

Our Core Values : Deeply engrained principles that guide our actions.

Service Safety Security Trust Respect Integrity Good Stewardship

Responsibilities :

Cabin Services / Flight Duty

• Ensure the safety, comfort, and welfare of our passengers.
• Confidentiality is imperative for dealings with all passengers, including executives, directors, and corporate clients.
• Implementing and operating full cabin management systems.
• Integral member of flight crew ensuring timely delivery of in-flight communications to passengers.
• Managing a seamless and virtual In-flight Office Environment .
• Providing instruction to passengers on the operation of on-board equipment, safety devices, and procedures.
• Driving standardization for our customers by maintaining passenger preferences and sharing information with flight attendant team.
• Providing training, shadowing, and guidance to full-time and contract flight attendants.

Trip Support / Administrative

• Maintain commissary(s) stock and quality control.
• Ensure aircraft interiors are checked monthly as well as stock and safety equipment.
• Efficient in managing and maintaining reference documentation, manuals, and cabin books.
• Complete all required company training.
• Timely management and reporting of expenses.
• Comply with all protocols with devices and upkeep.
• Ensure all passport and travel documents, badges and key cards are current.
• Ancillary duties will be assigned, expectations to support department on committees and teams within American Express and the Aviation Industry.
• Computer skills to include Microsoft Office tools and internal company applications.
• Good communication across teams is required.

Training Currency and Development

• Maintain currency in medical equipment and CPR training.
• Complete Annual Flight Safety or similar training.
• Attend food safety courses, acquire food skills sets such as plating, be knowledgeable with food trends and ordering efficiencies for aircraft space and cost effectiveness.
• Collaboration is essential with cross functioning teams.

Qualifications

• Flexibility for 75% global travel and ability to be on call is required.
• Certified from Flight Safety / FACTS with Gulfstream 650 / 600 Cabin Door Exit and Evacuation Training.
• CPR (Cardiopulmonary Resuscitation) Certification and ability to use a defibrillator.
• Food Safety Certification and ability to prepare and organize food services.
• Proficiency in cabin technologies and in-flight virtual office.
• Familiarity with Apple devices, Microsoft Office, print processes for computer and iPad equipment.
• Three years of aviation experience in a similar role, with emphasis on corporate work and global travel to various regions including Asia, South America, and Europe.
• Highest level customer service skills; experience tending to executive level clientele.
• Ability to multi-task and efficiently manage multiple priorities independently.
• Keen problem-solving ability : Must be able to quickly identify problems, determine viable solutions, and act quickly to provide resolutions.
• Strong relationship building, communication, collaboration, and teamwork skills that are consistent with the American Express Blue Box Values and Corporate Aviation Team Commitments.
• Motivated initiative-taker to help with creating and learning innovative technologies and equipment to support our passengers.
• Up-to-date immunization / vaccine record (subject to review by Amex Medical).

Non-considerations for sponsorship :

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range : $55.00 to $88.00 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
30+ days ago