Customer Service Representative
Job Title : Customer Service Representative
Contract Duration : 3 Months
Pay rate up to $23.74 / hr
Location : Abbott Park, IL
Work Type : Onsite, 10 : 30 AM to 7 : 00 PM
Job Description :
Are you a people person with excellent communication skills? Do you enjoy helping others and solving problems? If so, we have the perfect opportunity for you!
As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.
You will handle inbound and outbound calls, answer customer inquiries, and resolve issues in a timely and efficient manner.
Key Responsibilities :
- Customer Support :
- Answer customer inquiries via phone, email, or chat.
- Provide accurate and timely information to customers.
- Resolve customer issues and complaints.
- Follow up on customer issues to ensure resolution.
- Data Entry :
- Input and update customer information into our database.
- Generate reports and analyze customer data.
- Process Improvement :
- Identify opportunities to improve customer service processes.
- Implement new processes and procedures to enhance efficiency.
Required Qualifications :
- 3-5 years of customer service experience
- Strong verbal and written communication skills
- Excellent problem-solving and decision-making skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with CRM software (e.g., Salesforce)
- Ability to multitask and prioritize tasks
Preferred Qualifications :
- Experience in the healthcare industry
- Bilingual language skills
Benefits :
- Competitive compensation package
- Comprehensive health benefits, including medical, dental, and vision insurance
- 401(k) retirement plan
About The Company :
Global Healthcare Innovator
We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics.
We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.
Join our team and :
Work on cutting-edge projects
Contribute to global healthcare advancements
Experience diverse cultures and geographies
Client a rewarding career with a company that cares.
Keywords : customer service, customer support, customer service representative, customer service agent, customer care, customer experience, help desk, call center, technical support, customer relations, customer satisfaction, problem-solving, communication skills, customer service skills, customer service job, customer service career
24-13766 #gttnonit #gttjobs
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
International Customer Service Representative
Must understand the many facets of international business to assure the highest level of service to our customers. Resolve customer inquiries and complete all customer quote requests. Interact and cooperate with every level of the organization to ensure the highest level of service to our customers....
Customer Service Representative - TurboTax
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Answer and respond to customer phone calls for 1 – 3 core business phone lines. Process status, change, and cancellation requests from customers. ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Here’s what you’ll be doing as a Customer Service Representative (CSR):. In this dynamic dual role, you’ll be the backbone and frontline hero of our customer service department. You’re experienced in customer service and task routing. Minimum of 1-2 years of Customer Service experience. ...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative (Call Center)
With a deep understanding of our client services, you'll adeptly communicate with both team members in the customer service department and our valued clientele. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include...
Technical Customer Service Representative
For further inquiries regarding the following opportunity, please contact our Talent Specialists</b></div> <div> </div> <div><b>Kunal | 224-704-1709</b></div> <div> </div> <div><b>Title: Technical Customer Service Representa...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...