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Russian or Lithuanian Insurance Customer Service Representative

Russian or Lithuanian Insurance Customer Service Representative

Goodwill FinancialElmhurst, IL, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Paid time off
  • Training & development

Join the Goodwill Financial Team

Do you enjoy helping people, working with numbers, and being part of a close-knit team?

Are you someone whos detail-oriented, reliable, and great at handling phone and computer tasks? If so, wed love to meet you.

At Goodwill Financial , were not your typical insurance agency. Were independent, which means we work for our clients , not for any single insurance company. Our mission is simple : build strong relationships and deliver outstanding service every step of the way.

What Youll Do

As a key member of our team, youll focus on providing excellent service to our clients and supporting ongoing growth. Youll be trained and supported from day one.

Responsibilities :

  • Building and maintaining positive relationships with clients
  • Ensuring client satisfaction within your assigned book of business
  • Retaining desirable accounts and handling renewals
  • Responding quickly and professionally to client needs
  • Following agency procedures to deliver accurate, high-quality work
  • Supporting your teammates and contributing to team development
  • Identifying and closing additional opportunities with existing clients
  • Participating in marketing efforts and staying focused on client engagement

    • What Were Looking For

    Were seeking someone who brings both professional skill and a great attitude . Heres what youll need to thrive in this role :

    Must-Haves :

  • Bi-Lingual is a PLUS (Lithuanian, Russian or Ukranian)
  • Comfortable with Microsoft Word, Excel, Outlook, and using a calculator
  • Fast and accurate typing skills
  • Strong written and verbal communication
  • Organized, punctual, and dependable
  • A friendly, respectful, and ethical approach to work
  • Experience with CRM systems (especially Infusionsoft, TurboDial, InsuredMine)

    • Flexible work from home options available.

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    Insurance Customer Service • Elmhurst, IL, US

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