Park Worker 3 (Staatsburg State Historic Site)

Minimum Qualifications One year of experience in the operation and / or maintenance of a park, historic site, golf course, or recreational facility.

In addition to operations and maintenance, the following types of experience are also qualifying law enforcement or security, firefighting, environmental education, environmental stewardship, natural resource management, forest management, wildlife management or preservation, or historic preservation or interpretation, OR

One year of military service in any of the military branches; OR

An Associate’s or higher-level degree, or 60 credit hours of college level coursework; OR

Completion of an appropriate two-year technical / trades school program or two years' experience as a trade’s assistant under the supervision of a skilled tradesperson

If verifiable, we will accept and prorate appropriate part-time and volunteer experience.

Duties Description Under the direction of the Historic Site Manager, the selected candidate will perform a variety of tasks to support the site’s operations.

Duties include, but are not limited to :

Recruiting, scheduling, communicating with, evaluating, and training volunteers; maintaining an updated database of all volunteers and their donated time and training levels;

Coordinating tours and tour guides with visitor services staff to ensure excellent customer service and optimal public operations.

• Assisting staff with delivery and promotion of K-12 school lessons, creating and implementing child and family programs, assisting with promotion of the programs, and the associated transportation program.
• Acting as liaison between site, tourism partners and tour group operators, including scheduling, collecting payments, and gathering feedback / evaluations for group tour clients.
• Creating and disseminating promotional messages and materials for the site and coordinating collaborations including press releases, fliers, social media posts, and eblasts.
• Acting as point-of-contact for managing and updating individual tours using site’s online booking interface (currently as well as for other scheduling mechanisms and platforms for events and programs;

Ensuring (along with support from other site staff) that scheduling conflicts are avoided; Also presenting public tours and programs as needed, including costumed interpretation.

• Participating in weekly staff operations meetings for program and strategic planning of site operations.
• Communicating with event rentals coordinator, park staff, Friends staff, and volunteers to maintain optimal communication and coordination of all site / park activities.
• Collaborating with other staff on the coordination of holiday decorating; scheduling, assisting, and monitoring volunteer decorating activities;

assigning interpretive and other staff to meet all safety, security and programmatic needs.

• Collaborating with visitor services and front-line staff to maintain optimal processes for customer service, such as the desk reference manual, POS systems, and housekeeping to maintain the shop and restrooms.
• Collaborating with other staff to maintain site’s records on attendance, volunteer hours, program budgeting, and other public-operations processes;

reporting to Historic Site Manager, region, and the Albany Office as needed on these metrics.

• Assisting with management of site’s social media and online interpretation delivery as needed.
30+ days ago