Information Technology Technician II

Qualification

The incumbent must be able to troubleshoot and perform software and hardware maintenance in a courtroom environment. Thorough knowledge of current electronic technology and its related software is required.

Candidates must have excellent interpersonal and communication skills (oral and written), with an ability to listen and quickly discern customer needs and priorities.

Candidates must also possess time management skills and the ability to handle multiple tasks simultaneously while also meeting deadlines.

Accuracy and attention to detail are exceptionally important. Excellent collaboration skills with IT and other court staff.

A candidate who demonstrates initiative and an eagerness to learn and take on new challenges will be especially appealing.

The successful candidate must be able to display professional and positive demeanor and appearance appropriate for a court environment (business / office wear-professional).

As a condition of employment, the selected candidate must successfully complete a background investigation with periodic updates every five years thereafter.

A bachelor’s degree in Computer Science or a computer-related certification is preferred. Previous experience working with a VOIP telephone system is preferred.

Experience supporting an A / V system is preferred.

Specialized experience : Progressively responsible experience designing, implementing or maintaining computer systems that included the completion of computer project assignments involving systems analysis, computer programming, systems integration, and information technology project management.

Benefits

Compensation

Compensation and classification level will be set based on the work experience, qualifications, and salary history of the successful candidate.

To qualify at the CL 26, applicants must have one year of specialized experience equivalent to work at CL 25.

To qualify at a CL 27, applicants must have two years of specialized experience, including at least one year equivalent to work at the CL 25 or completion of the requirements for a bachelor’s degree from an accredited college or university and if one of the following superior academic achievement requirements are met :

• An overall B grade point average equaling 2.90 or better of a possible 4.0
• Standing in the upper third of the class
• 3.5 average or better in the major field of study, such as business or public administration, human resources management, industrial relations, or psychology
• Election to membership in Phi Beta Kappa, Sigma XI, or one of the National Honorary Scholastic Societies meeting the minimum requirements of the Association of College Honor Societies, other than Freshman Honor Societies
• Completion of one academic year (18 semester or 27 quarter hours) of graduate study in an accredited university in business or public administration, political science, criminal justice, law or other field closely related to the subject matter of the position

Employee Benefits

The U.S. District Court offers a generous benefits package to full-time, permanent employees, which includes :

• 11 Paid Federal Holidays
• 13 Days Paid Vacation (per year for the first three years)
• 20 Days Paid Vacation (after three years)
• 26 Days Paid Vacation (after fifteen years)
• 13 Days Paid Sick Leave
• Paid Parental Leave
• Medical, Dental, Vision Coverage
• Life Insurance
• Thrift Savings Plan with matching funds (401k & Roth 401k style)
• Participation in Federal Employees Retirement System (FERS-FRAE)
• Health, Dependent, & Parking Reimbursement Programs
• Public Transit Subsidy Program
• Long-Term Care Insurance
• Employee Assistance Program, which provides free counseling, financial assistance, and basic legal services to all eligible employees
• Access to an Infant Care and Toddler Care Center (onsite and near the building), and a Fitness Center (onsite) at a subsidized rate
• A Public Service Loan Forgiveness Program is available to certain full-time employees with qualifying student loans
• The Federal Financial Management Reform Act requires direct deposit of federal wages

Further details regarding Federal benefits may be viewed at : ILND Benefits