Virgils - Lead Host/Hostess

The WOW Factor is What Sets Us Apart from the Others!

At Virgil's Real BBQ, our authentic slow smoked BBQ and Southern home-style experience keep guests walking in our doors. Our award-winning BBQ is smoked on premise and our amazing team enjoys creating a unique guest experience with amazing teamwork and a touch of southern hospitality.

Don't miss this opportunity to join an amazing and fun team where hard work is rewarded and opportunities for growth abound.

We are seeking a Lead Host / Hostess for Virgil's Real BBQ who is genuinely welcoming and passionate about hospitality and can lead a team of Host / Hostess proudly.

As the first point of contact your responsibility is to ensure our guests have the best possible experience from the moment they join us.

The ideal person must have a leadership mind-set and be an independent thinker, adaptable to various situations and circumstances as they arise, be remarkably organized, and have expertise of Open Table systems.

Your Role with Us :

• Providing engaging and warm greetings to our guests as we welcome them to our restaurant family.
• Takes reservations, strategizes with the management team on coordinating seating and ensure smooth service, assigns tables, and seats every guest in a strategic manner while informing guests about our dining options and who we are.
• Manage our waitlist and maintain communication between everyone involved from management to the Host / Hostess to the front door greeters.
• Act as a Brand Ambassador, engaging the guest about both Carmine's and Virgil's locations and inviting them back again for Special Events and Catering experiences
• Lead a team of Host / Hostess to ensure they are providing the best experience from the front desk to the table and answering any firsthand questions the guests may have.
• Answer phone and manage our Open Table reservation systems.
• Create strong guest relationships as you greet guests and help them create an incredible first experience at our restaurant.
• Thank our guest for dining with us creating that final last great impression!
• Ability to operate in all of our front desk roles and assist in any capacity necessary at the front desk.

We Are Looking for Candidates :

• With experience as a Lead Host / Hostess or Maitre'D in a fast-paced high-volume restaurant environment.
• Who will have a passion for excellence, great communication skills, be exceptionally organized and thrive in a team-oriented environment.
• That are professional, personable, Well-groomed organized with a sense of humor and a strong passion for hospitality; Desire to grow with the company.
• With experience operating OpenTable, RESY, or other reservation systems is required.
• With open Flexibility to work various shifts.
• Must be able to speak clearly and articulately on the telephone, providing information and answering questions for callers and walk in guests.

The Perks :

• Exciting Career Paths
• Competitive Compensation
• Supportive Team Environment
• Medical & Dental Coverage
• Paid Time Off
• Free delicious employee family meals
• Employee discount in all our restaurants

Compensation : $18-$22 per hour

We're proud to be an Equal Opportunity Employer.

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