Service Technician II

Job Summary :

The Services Technician can perform the technical tasks of a Communications Tech II. The Services Technician will respond to service calls as needed.

Job Duties and Responsibilities :

The Services Technician will install a work area outlet for floor, modular furniture and wall (terminate CAT 3 & CAT 5 jacks.

Mount face plates and surface mount boxes correctly. Adhere to IES COMMERCIAL labeling standards).

The Services Technician will build closets (Mount and install backboards, cross connects, racks, patch panels, fiber optic and hardware).

Install grounding for racks, equipment and cable as required. Complete all IDC connections (. terminate 110 / 66 blocks and patch panels).

• The Services Technician performs testing : continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cable; use a tone set.
• The Services Technician will identify active voice or data circuits.
• The Services Technician will troubleshoot fiber and copper cabling to identify and correct issues.
• The Services Technician will fully complete all IES COMMERCIAL paperwork accurately and on time (timesheets, material transfers, work orders, change orders, tool transfers and others as required).
• The Services Technician will adhere to and participate in all Company, customer and industry quality and safety standards and regulations.
• The Services Technician will complete other responsibilities as assigned.

Career Path :

Lead Services Technician

USD $23.00 / Hr.

USD $30.00 / Hr.

Qualifications

Physical and Mental Requirements :

• Regular attendance is mandatory
• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• Must be able to travel within the branch territory and / or regional territory as needed.
• Must have a strong aptitude for independent working environment and high productivity rate
• Must be available to work on-call as required.

Tools :

• Tools : screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight, and gloves.
• Punch tool with 110 block and 66 block blade, tone set, 6 / 8 position combo crimp tool, and Krone / 3M / BIX.

Education, Certification, License, and Skill Requirements :

• Must possess at least a High School diploma or GED equivalency.
• Must possess a minimum of four (4) years of experience in telecommunications or related technical field.
• Some knowledge of A / V installation and components preferred.
• Must possess and be proficient with the listed tools.
• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must know the universal communications color codes.
• Must meet Company minimum driving standards.

Minimum Years of Experience

License Required

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.

3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.