Eyewear Customer Service/Sales Advisor

MyEyeDr.
Roselle, Illinois
Full-time

Description

About the role

See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best.

No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager.

Some weekend and evenings shifts required.

You Will

  • Provide patients with exceptional customer service by understanding and advising the patient’s needs
  • Assist patients in eyewear / frame / lens selection process by using knowledge of product lines and options to educate patients on best fit
  • Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
  • Provide patients with comprehensive explanation of insurance benefits
  • Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
  • Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
  • Collaborate with doctor(s) and team members to provide seamless patient experience
  • Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
  • Participate in other office duties as assigned

About You

  • Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
  • A proactive approach to problem solving with an entrepreneurial spirit
  • Willing to learn about industry, product, and services
  • Ability to sell with a desire to meet office goals with a can do attitude
  • Friendly, caring, and patient-centric person who thrives in a fast-paced environment
  • Team player who is willing to collaborate to provide the best patient experience

Growth With Us

  • Grow and develop your career through role specific training programs
  • Be offered an opportunity to earn bonuses and commission (role specific)
  • Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
  • Participate in our Vision coverage and associate discounts on our products
  • Participate in our 401(k) with competitive company match
  • Accrue PTO and paid holidays from day one

Introduction MyEyeDr.

How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve?

MyEyeDr. is a high-growth, premier healthcare company : a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.

Our business model is unlike others in the industry : we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

30+ days ago
Related jobs
Promoted
StretchLab - Park Ridge
Barrington, Illinois

Fitness knowledge, membership sales, customer service and keyholder experience is required. Excellent membership sales, phone & text communication and customer service skills required. The role of the Sales Lead is to work with the Studio Manager in promoting the growth of the studio with new me...

Promoted
Universal Energy Solutions
Schaumburg, Illinois

Your role will involve a combination of customer service and sales activities, collaborating with our sales team to increase customer retention and achieve sales targets. As a Customer Service and Sales Retention Representative, you will play a vital role in ensuring customer satisfaction and drivin...

MyEyeDr.
Lake Zurich, Illinois

Provide patients with exceptional customer service by understanding and advising the patient’s needs . Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required) . See yourself starting a new career journey? As an Eyewear Consultant f...

CLOSED
Lincolnshire, Illinois

Inside Sales / Customer Service Specialist. DEPARTMENT Account Management / Sales Admin LANGUAGE Korean and English SALARY 50-53k LOCATION Lincolnshire, IL CONTACT NAME ISEE Career Solutions, Inc. ...

Goodyear
Deerfield, Illinois

Help drive and reach sales goals through guest interactions including tire and service sales . Understand and be able to describe all warranties, advertising, and promotion of products and services . Take responsibility for guest interactions from initial experience through completed service, includ...

Symmetry Financial Group - Gary Uyemura
Glenview, Illinois
Remote

Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...

Freeway Insurance Services
Hanover Park, Illinois

Sales or customer service experience. Lucrative incentive sales plans, bonuses and sales contests. Ability to build relationships with sales customers. No Cold Calling- We have a high volume of inbound sales leads and walk in traffic. ...

Massage Envy
South Elgin, Illinois

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Provide outstanding customer service and help e...

StretchLab Deer Park
Deer Park, Illinois

Fitness knowledge, membership sales & customer service experience is required. Excellent sales, communication, and customer service skills required. Assist with the sales process of lead generation, follow up, membership sales presentation & close. Maintain an acceptable level of membership ...

FASTSIGNS
Downers Grove, Illinois

Fastsigns Downers Grove is hiring for a Customer Sales & Service Representative to join our team. A Successful FASTSIGNS Customer Service Representative Will:. Ideal Qualifications for FASTSIGNS Customer Service Representative:. Be the initial contact with current as well as prospective customers in...