Reports to the Director of Quality of Health and Environmental Quality Innovation Center as well as supporting the Product Quality Assurance Department Management.
Will work with multiple internal and external stakeholders to ensure quality and reliability of both parts and products.
Will be responsible for testing of parts and finished products for initial product development and long-term ongoing reliability evaluation.
Responsibilities
Provide technical assistance to internal and external customers. Analyze warranty data and field claims from company and customers.
- Responsible for oversight of nonconforming materials and products. Communicating and following through with suppliers and leadership concerning investigation and needed corrective action to ensure continuous improvement.
- Participate in internal factory and external supplier factory audits.
- Maintain a steady awareness and practices to ensure independent recognition of reliability and quality trends.
- Support management to improve product quality to meet customer requirements.
- Monitor and / or update work instructions, forms, and checklists for design evaluation, reliability testing, and regulatory agency testing.
- Assist with the monitoring and reporting of daily inspection operations and results.
- Assist in developing and conducting design and process evaluations for new product introduction to ensure compliance with customer requirements.
- Responsible for maintaining records and reports of actions and investigations pertaining to product reliability, quality assurance, and ISO standards.
- Other duties as assigned.
Qualifications
- Bachelor's degree in an engineering discipline with preference to Mechanical, Process, Manufacturing, Industrial Engineering, Electrical Engineering, or other related engineering degree.
- Minimum of 8 years of experience.
- Excellent communication skills (written and verbal).
- Effective working in a Microsoft Office environment with an emphasis on Excel and Access skills.
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