Company Overview :
World Wide Technology is looking for Business Analyst. This job is part of WWT’s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners.
World Wide Technology (WWT) is a global technology integrator and supply chain solutions provider. Through our culture of innovation we inspire, build and deliver business results, from idea to outcome.
Based in St. Louis, WWT works closely with industry leaders such as Cisco, HPE, Dell EMC, NetApp, VMware, Intel, AWS, Microsoft, and F5, focusing on three market segments : Fortune 500 companies, service providers and the public sector.
WWT employs more than 5,400 people and operates in more than 2+ million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world.
WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the eighth consecutive year and was awarded for multiple categories on Glassdoor’s 2019 Employees' Choice Awards, honoring the Best Places to Work.
Title : Business Analyst
Location : Needs to be located SC / NC- office is in Ft. Mill. Will be asked to go on site 3 days a week and travel to Dublin, CA once a month.
Duration : 6 months
Job Description : GENERAL PURPOSE :
GENERAL PURPOSE :
- Business Analyst is an experienced IT functional systems analyst and consultant working to improve business capabilities by facilitating the implementation of process and system improvements.
- They will work in a highly collaborative setting of internal and external staff, and with key business partners in the support of existing production systems and in the execution of new system projects.
- Serves as a functional expert in Supply Chain Systems and applications including Material Handling Equipment (MHE) / Warehouse Control Systems (WCS).
- Works closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation.
- Document requirements and assume responsibility for obtaining sign-off from customer and business partners on moderate to highly complex projects.
ESSENTIAL FUNCTIONS :
- Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes
- Highlight / identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.
- Collaborating on project efforts in the support of existing systems, processes, services and / or in the execution of new projects, including :
- Capturing Business User Stories and Requirements
- Providing analytical support to maximize product performance by understanding system capabilities user needs, and user experience.
- Creating detailed Functional Designs for technical counterparts
- Creating and executing test plans, including capturing and working through solutions to defects
- Develop user documentation for newly created processes and system enhancements
- Project timelines are communicated to the Project Managers and are completed on time
- Uses logic and methods to solve difficult problems with effective solutions
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED :
MUST HAVE KNOWLEDGE OF SUPPLY CHAIN SYSTEMS Vizio experience required
Jira- need to be familiar
Confluence need to be familiar
- Graduate degree in information systems, computer science, or a related technical discipline or equivalent work experience
- 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment
- A solid understanding of industry best practices in retail or IT; specific demonstrated experience mapping business processes and comparing those processes to industry best practices
- Strong analytical, problem solving, and root cause analysis skills
- Understanding of application development and software development lifecycle concepts
- Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development)
- Preferred experience with Agile and Waterfall approaches