Supervisor, Operations
Location : Atlanta, GA
Position Type : Full-time, Non-Exempt
Encompass is a global technology services company focused on supporting broadcast, cable and digital leaders. We design, implement and operate reliable video solutions that capture, process and deliver our clients’ video content from any source, in any format, to any destination in the most efficient manner possible.
Job Description
TheSupervisor, Operations provides technical support to the Network Operations Management team and Broadcast Coordinators.
Ensures that quality technical service is provided twenty-four hours a day and that all procedures of the network / area are executed.
Maintains daily technical operations needs and assists with staff management within Network Operations.
- Ensures that specified technical procedures and company policies are being satisfied.
- Responsible for maintenance of operations-based server functions including maintaining server space, purging inactive material, and general media management.
- Prioritizes daily Media needs.
- Assists in managing the Broadcast Coordinator staff; to include scheduling, training, and disciplinary action, etc.
- Assists with technical training initiatives to ensure all staff members have an understanding of systems and hardware within Network Operations.
- Responsible for patching, routing, transcoding and operating pertinent equipment in the Network Operations area.
- Assists with creating SOP for new processes and workflows.
- Reports all on-air discrepancies promptly to Manager and Senior Managers
- Able to perform Live On-Air duties in relation to event / operator coverage, when necessary.
- Assumes day to day operations for networks and provides management support in the absence of their fellow managers.
- Other duties as may be assigned.
Requirements
- Minimum of 4 years’ experience in a Master Control or Broadcast environment.
- Technicalproficiency and operational knowledge of all systems and hardware within network environment.
- Must have ability to deploy staff in strategic manner to support high profile and live events.
- Must be willing to work a flexible schedule which includes nights, weekends and holidays.
- Strong communication skills, both oral and written.
- Operational management experience, preferred
- Bachelor’s Degree in related field, preferred
Encompass Digital Media is an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
M / F / Disability / Veteran
Operations Supervisor Third Party Risk
A company is looking for an Operations Supervisor, Third Party Risk. ...
Pre-Analytical Operations Supervisor
The Pre-Analytical Operations Supervisor II supervises the day-to-day operations in the Pre-Analytical Operations department. Lighthouse Lab Services has partnered with a large healthcare network that is expanding and we are looking for a Pre-Analytical Operations Supervisor II to join their efforts...
Operations Supervisor
The MARTA Operations Supervisor position is responsible for the scheduling of services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment, and supplies. The Operations Supervisor role requires fl...
Operations Supervisor
The Operations Supervisor supervises dock operations and off hours Customer Service. Supervises and coordinates dock operations and personnel including load planning, local and line haul deliveries, equipment and contractor utilization, OS&D procedures, sales, rating, billing, customer service, empl...
Customer Service Operations Supervisor.
At least four (4) years of hands-on customer service experience at the entry-level or equivalent position OR two (2) years of lead/supervisory experience in an equivalent position in a customer service AND/OR retail setting communicating information to customers OR completion of a four-year degree f...
Supervisor, Creative Operations
Koch Communications Marketing (KCM) is seeking a Supervisor, Creative Operations to join our team. The creative operations team is responsible for facilitating the various projects our team supports by allocating resources, adapting workflows, defining a scope and budget, and ensuring we're effectiv...
Operations Supervisor
Within a division, the Operations Supervisor – Hauling Operations is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off (industrial) and/or container delivery and pick up) in a geographically dispersed area. The Operations Super...
Fleet Supervisor II (Operations) 2024-2025
Fleet Operations Supervisor II. Title: Supervisor II, Fleet Operations. Under general supervision, organizes, monitors, and supervises the fleet shop personnel, and operations and performs a variety of technical operations tasks relative to vehicle and equipment maintenance. Assists Fleet Shop Opera...
Supervisor, Business Operations
Supervises business office operations, typically for a Clinic section. Responsible for all front desk operations and recognized by other staff, physicians, and patients as the primary staff member accountable for all front desk functions. Maintains a constant focus on front desk operations during no...
Trucking Operations Supervisor
Monitors progress of daily operations, and reassigns employees and makes route changes as necessary. Supervisory experience; waste industry . ...