Operations Supervisor

Job Description

Job Description

Have you ever been part of a community or visited a community where you felt like you belonged? You felt heard, seen, and appreciated for who you are and the uniqueness you bring to the community.

The people were warm and inviting. Everyone was willing to help everyone. There were challenges, but collectively that community was always able to overcome them.

You always felt respected, safe, and protected. The community environment created happiness every time you entered it. Imagine being a part of this community experience every day.

Now make it your reality and come join our Keystone team.

Our company was started with the intent of changing the world, one world at a time. Let us change your world.

We work hard AND we Play hard.

We surround you with the BEST people.

We provide you with the BEST benefits.

AND you even get your birthday as a paid day off.

Let us help Change Your world.

JOB SUMMARY

The MARTA Operations Supervisor position is responsible for the scheduling of services at multi-client locations, managing field staff communications, validating service completion, and ensuring the availability of proper materials, equipment, and supplies.

Also maintaining daily reports to ensure contract compliance.

The Operations Supervisor role requires flexibility to work all shifts when needed. Significant telephone coordination with clients and vendor management is required.

Salary : $60,000 - $65,000

3rd Shift : 8 : 00 PM 4 : 30 AM (Sun - Thurs)

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Operational Management

• Constantly monitor and report project progress to the Operations Manager.
• Track project deliverables using appropriate tools.
• Take photos of daily progress and send them daily to the operations manager.
• Coordinate with field staff and vendors to complete periodic services.
• Assist in controlling project expenses, supply orders, equipment, and overall site inventory; submit receipts and invoices.
• Ensure accurate and timely payroll submissions; resolve payroll discrepancies.
• Oversee inspections, quality control, and equipment / supply inventory for the assigned project.
• Implement and manage project changes and interventions to achieve success.
• Guide, motivate, and develop staff.
• Check emails and follow up with clients to ensure satisfactory issue resolution.

Client Relationship and Vendor Management

• Interact with customers daily for feedback, troubleshoot issues, and address special needs.
• Ensure compliance with client company policies and procedures.

Risk Management and Compliance

• Ensure compliance with company policies, procedures, and industry regulations.
• Address any compliance or regulatory issues in a timely and effective manner.
• Ensure operational compliance with all appropriate laws and policies (including OSHA safety and procedures.)

SUPERVISORY RESPONSIBILITIES / LEVEL OF SUPERVISION

• This position has supervisory responsibility for hourly employees.
• This position will contribute to employee life-cycle decisions.
• Evaluation based on the successful performance of essential job duties and responsibilities and achievement of goals.

ATTRIBUTES FOR SUCCESS

• Work collaboratively with others, share information, and communicate clearly and professionally with leadership, team, clients, and vendors.
• Relationship building skills.
• Effectively manage multiple interactions and projects simultaneously.
• Adept at conflict management.
• Decision maker
• Self-motivated
• Patience
• Positivity
• Innovative
• Prepared and calm under pressure

KNOWLEDGE, SKILLS, AND EDUCATION

• HS Diploma
• 3 years of project management experience.
• 3 years of people management experience.
• Knowledge of custodial / facility management equipment and machinery.
• knowledge of scheduling, project management techniques, and tools.
• Experience managing facility management workforce projects (preferred).

WORKING CONDITIONS, TRAVEL, PHYSICAL REQUIREMENTS

This is a full-time position, 40 hours per week, with additional hours as needed to address the needs of the customer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions / physical requirements of the job.

Additional requirements are as follows :

• Ability to stand for long periods
• Ability to walk on level, uneven and slippery surfaces
• Ability to frequently reach, twist, turn, kneel, bend, squat and stoop
• Ability to operate scissor lift and boom lift
• Correctable vision and hearing
• Ability to regularly lift, drag, carry and push equipment, tools and supplies up to 75 pounds
• Ability to climb ladders
• Ability to function in high-pressure situations
• Ability to drive a vehicle
• Exposure to mechanical, electrical and noise hazards
• Exposure to inclement weather conditions

SECURITY REQUIREMENTS

• Pass a Keystone Management background check
• Pass a driving history check
• Possess a current driving license

This position is located in Atlanta, GA. Keystone Management is an Equal Opportunity Employer offering competitive compensation and an excellent benefits package.

Upon receiving contingent offer of employment, selected candidate must comply with the following as a condition of employment :

CANDIDATE MUST SUCCESSFULLY PASS BACKGROUND AND DRUG SCREENS, AND MOTOR VEHICLE CHECK (MVR).

EOE Statement :

Keystone Management is an Equal Opportunity / Affirmative Action employer. It is our policy to employ qualified applicants for all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, genetic information, or other protected status.

E-Verify Company Information :

KEYSTONE MANAGEMENT, LLC participates in the Federal Government E-Verify Program which is an internet-based system that allows businesses to determine the eligibility of their employees to work in the United States.

Federal law required all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Keystone Management participates in the web-based program, E-Verify (Employment Verification), to fulfill this requirement.

When necessary, information will be provided to the Social Security Administration (SSA) and, if necessary, The Department of Homeland Security (DHS) from your DHS Form I-9 to confirm work authorization.

Company ID. 1642277 Registered Since : February 14, 2021

Federal law requires identification and eligibility verification prior to employment. Males 26 and under must provide proof of selective service registration.

Powered by JazzHR

8WjWOyZYaQ