Quality Control Manager

Kelly Services, Inc.
St Charles, Missouri, US
Permanent

Quality Control Manager

Are you a dedicated quality professional passionate about implementing and maintaining high standards? Join our team as a Quality Control Manager and play a crucial role in ensuring excellence in our production processes.

In this role, you will coordinate the implementation and maintenance of our quality system policies in line with regulatory and industry standards while collaborating with various departments to drive operational improvements and enhance customer satisfaction.

Essential Duties and Responsibilities :

  • Quality Management System : Oversee the design, implementation, and maintenance of the Quality Management System, ensuring alignment with company guidelines and industry standards.
  • Collaborative Efforts : Work closely with Production and Engineering departments to ensure quality measures are met at all stages of production.
  • Data Analysis : Analyze quality control test results, providing feedback and interpretation to production management and staff.
  • Inspection and Testing : Direct staff engaged in inspection and testing activities to maintain continuous control over materials, facilities, and products.
  • Problem Resolution : Resolve quality issues related to capability, tolerance, and materials by identifying problems, examining solutions, implementing action plans, and providing necessary resources.
  • Customer Relations : Investigate and respond to customer complaints and product returns, ensuring satisfactory resolutions.
  • Communication : Responsibly communicate quality control information across departments and with external vendors or contractors.
  • Operational Improvements : Collaborate with cross-functional teams to drive operational improvements focused on process efficiencies and effectiveness.
  • Audits and Assessments : Conduct regular audits, inspections, and assessments to ensure compliance with internal policies and procedures.
  • Feasibility and Manufacturability : Examine the feasibility of meeting critical part features and review design manufacturability, making recommendations to modify specifications, tolerances, and methods for cost-effective production.
  • Quality Assurance Contracts : Validate and follow quality assurance contracts with partners, ensuring consistency in technology and regulations.
  • Continuous Improvement : Utilize methods such as 8D and DMAIC to collaborate with other groups in problem-solving and continuous improvement initiatives.
  • Quality System Development : Develop and implement a quality system aimed at improving quality performance, increasing customer satisfaction, and simplifying processes to reduce costs.
  • Audit Readiness : Ensure readiness for all internal and external quality audits. Assist in developing the annual audit plan, train internal audit team members, perform duties as Internal Auditor, and provide ongoing communication and reporting of results.
  • Test Activities Coordination : Coordinate test activities and planning with corporate engineering through SPC, DOE’s, and other methodologies.

Qualifications :

  • 5+ years of experience working in a certified quality management system (such as ISO9001 : 2015, AS9100D, TS16949).
  • 2+ years of leadership experience, supervising, and directing staff and resources.
  • Proven track record of driving continuous quality improvement in a manufacturing environment.
  • Experience handling customer-related issues.
  • Technical knowledge of composite processing is desired.
  • Previous audit experience and formal training as an Internal Auditor are preferred.
  • Exceptional mechanical aptitude and an intuitive understanding of mechanical processes.
  • Understanding of basic Profit and Loss concepts.
  • Knowledge of Lean Manufacturing and Six Sigma methodologies. Join our team and contribute to our commitment to quality excellence.

Apply now and make a significant impact in a dynamic and collaborative environment!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly

Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges.

We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth.

Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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