Counter Team Members & Baristas - Tatte Coolidge Corner

Tatte Holdings LLC
Brookline, MA, US
$18-$22 an hour
Full-time

Job Description

Job Description

Our front of house team members welcome and care for guests in our cafes. Counter team members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages.

We expect our front of house team members to :

  • Engaging, warm, and welcoming communication skills and presence
  • Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
  • Have a desire to help where needed and work as part of a team
  • Live from Tatte’s core values and help Tatte deliver on its mission
  • Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons / evenings

Ideally, barista team members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant / cafe)

Our Benefits and Perks

  • Competitive pay (counters start at $11.25 / hr plus tips, baristas start at $12.50 / hr plus tips typically team members make $18-$22 / hr+ including tips)
  • 401(k) (with a vesting match)
  • Health, dental and vision insurance for full-time team members
  • Vacation time (after 1 year of full-time service)
  • Free employee assistance program services
  • Flexible schedule with no late nights
  • Internal English and Spanish classes
  • Free drinks and generously discounted meals
  • Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

  • Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
  • Determine guests' needs by asking questions and sharing product knowledge
  • Has comprehensive knowledge of all Tatte products
  • Takes guests’ orders using our point-of-sale system / register
  • Executes all Tatte product and packaging standards
  • Delivers coffee beverages and food to guests
  • Maintains clean and well-stocked café stations
  • Actively maintains and supports café cleanliness and visual / brand standards
  • Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
  • Other duties as assigned

Summary of Baristas’ Primary Responsibilities

  • Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
  • Has comprehensive knowledge of all Tatte products
  • Prepares and serves or delivers beverages according to Tatte recipes and specifications
  • Answers guests' questions about our offerings
  • Follows all recipe and presentation standards for our beverages
  • Operates all Barista station equipment according to standards
  • Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory
  • Delivers beautiful and artistic espresso beverages
  • Other duties as assigned

Essential Functions / Working Conditions for FOH Positions

  • Strong communication skills to warmly engage with all guests and team members
  • Ability to work in a fast-paced environment
  • Able to grasp and reach overhead
  • Must be able to lift, move, and carry 50+lbs
  • Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!

22 days ago
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