Title : Receptionist
Location : Austin TX 78717
Duration : 11+ Months Contract (Possibility of Temp Hire)
Shift : 08 : 00 am 05 : 00 pm (Mon Fri)
Pay Rate : $ 23.70 / hr.
Summary
This job is part of the Workplace Experience function. You will be responsible for providing world-class customer service to the clients and visitors of a designated building.
What You’ll Do :
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Escort visitors to the proper location.
- Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
- Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Oversee support for the team as directed including meeting coordination, and equipment care.
- Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
- Follow specific directions as given by the manager and work under minimal supervision.
- Suggest improvements to existing processes and solutions to improve the efficiency of the team.
- Evaluate and communicate unusual and / or complex content in a concise and logical way.
- Other duties as assigned.
- Work closely with multiple departments to ensure clients needs are met.
- Obtain identification and assign badging as needed.
- Ensure deliveries are received and shipped out in a timely manner
- Multi task and pivot day to serve clients needs
- Support facilities in moves and events
What You’ll Need :
- High School Diploma or GED with 3-4 years of job-related experience.
- A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Advanced organizational skills with an inquisitive mindset.
- Needed Soft Skills : Polite, organizational skills, communication skills, punctual.
- Need to have reliable transportation.
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