Field Manager (Superintendent)

The function of this position is to manage, direct, and accept accountability for all field activities and reporting functions associated with the construction of assigned homes in the community.

The Field Manager provides leadership in and manages the coordination of all activities within the new home construction process, thus optimizing the effectiveness of TradePartners, ensuring compliance with SheaHomes’ customer satisfaction and quality assurance standards, and maintaining a safe work environment.

KNOWLEDGE / EXPERIENCE

High school diploma or equivalent required; BA / BS degree preferred

Advanced computer skills / Shea Operating systems

Understands, adheres to and mentors others in regards to Shea Homes policies and procedures

Consistently holds and facilitates onsite TradePartner meetings

Consistently delivers homes that meet or exceed minimum quality standards of Shea

Proven problem solving capabilities through identification of deficiencies and execution of solutions

Demonstrates effective leadership skills

Demonstrates effective knowledge of construction process

SPECIFIC RESPONSIBILITIES

Key Result Area #1 Customer Satisfaction

Establish and maintain regular and proactive communication with assigned customers and log all conversations

Manages and resolves customer issues within a timely fashion and communicates progress on completion

Review surveys and associated reporting tools to understand trends and adjust accordingly

Maintains customer communication log

Key Result Area #2 - Scheduling

Update construction schedule every day for assigned homes

Hold TradePartners and suppliers accountable to the construction schedule and confirm on a daily basis

Ensure home is next-Trade-ready

Coordinate schedule with overall teams’ schedule on a daily basis

Maintain projected milestones and delivery date and communicate to community team on a weekly basis

Key Result Area #3 Quality Assurance

Walk every room, every house, every day

Complete milestone Quality Assurance inspections, document corrective actions, and follow-up to ensure completion of corrective items

Deliver a defect-free home to the customer

Home to be complete at QA #8

Key Result Area #4 Options Management

Update options tracking notebook and files daily

Maintain an options posting system at each house

Verify options when confirming start with TradePartner

Verify options selection with homeowner at Construction Welcome Meeting (CWM) and Pre-Drywall Orientation (PDO)

Check home daily for option installation

Key Result Area #5 Safety and Site Management

Understand and champion the SheaHomes for Active Adults safety program

Conduct one site safety audit per week and correct all non-compliant activities and behaviors immediately

Ensure all tailgate safety meetings occur and proper OSHA compliant documentation is in place

Ensure Trades clean and sweep all homes at the end of each day

Ensure each home site is left clean and free of debris

Requires trades to maintain Materials Safety Data Sheets in accordance with OSHA requirements

Participate in monthly safety training program

Key Result Area #6 TradePartner Management

Ensure complete knowledge of scope of work before building operation begins

Complete field purchase order paperwork or purchase order requests on same day non-contract work is ordered if applicable.

Review and approve invoices daily

Develop and maintain positive relationships with government agencies and inspectors

Communicate daily with TradePartner™ foreman on job site

Key Result Area #7 - Cost Management

Understand and demonstrate utilization of Perseus for work outside of the scope of work and / or contract including but not limited to, the back charge process

Have knowledge of the high potential litigation deficiencies and ensure construction practices are followed to avoid litigation.

Understand strategies for monitoring and controlling indirects spending

Qualities For Position :

Earns the respect of team members, TradePartners and peers

Offers constructive input at meetings

Proven customer communication skills

Self-starter, strong work ethic, and creative thinker

Demonstrates ability to mentor Level I superintendents

Anticipates and prepares for change

Ability to act without supervision

Effectively handles difficult situations

Encourages participation of others

Effectively maintains a clean and professional jobsite and work area

Pro-active thinker and experiences very few crisis situations

Active participation in process improvement

Participates with company mission and vision statements

Effectively manages customer expectations (internal and external)

Demonstrates the ability to share best practices

Extensive knowledge in blueprint reading and redline procedures.

Familiar with off-sites practices and ability to trouble shoot challenges.

Global awareness of community development.

Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE / M / F / D / V