Vice President of Operations

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child .

As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Job Title : VP of Operations- Healthcare
• Covering all of Upper Midwest
• Hours : Monday- Friday 8am-5pm

Position Overview :

Are you the right candidate for this opportunity Make sure to read the full description below.

We are seeking a dynamic and experienced Vice President of Operations to lead our branch operations. This key leadership role involves directing and coordinating activities across multiple departments, developing long-range goals, and ensuring that our teams are equipped to provide the highest standard of care to our patients.

Key Responsibilities :

• Oversee the direction of all customer-facing and enabling branch employees.
• Conduct regular one-on-one meetings with direct reports and participate in hiring and termination processes.
• Coordinate and evaluate all departments, analyzing activities, costs, and forecasts.
• Collaborate with the Executive VP of Market Outreach to review goals and objectives.
• Negotiate with insurance payers and contract managers to ensure financial performance.
• Establish sales activities and plans in conjunction with the Chief Strategy Officer.
• Create monthly PI report.
• Meet with executive team on a weekly basis to review financial analyses, business planning, strategic goals and initiatives, succession planning, and team development.
• Advocate for the organization within industry associations.
• Work with patients, families and internal departments to address and resolve concerns and issues as needed.

Supervisory Responsibilities :

As a leader, you will oversee and guide assigned staff, ensuring that all supervisory duties align with organizational policies and relevant laws.

Your responsibilities will include :

• Interviewing, hiring, and training new employees to build a skilled and effective team.
• Planning, assigning, and directing work to achieve operational goals.
• Evaluating employee performance and providing constructive feedback.
• Recognizing and rewarding outstanding contributions while addressing performance issues when necessary.
• Handling complaints and resolving problems to maintain a positive work environment.

Qualifications :

• Bachelor’s degree and Master’s Degree in a health affiliated or business affiliated field or Registered Nurse (R.N.) license / RT license with a Bachelor’s Degree.
• 10+ years of relevant professional experience required and knowledge of medical management clinical review criteria, processes, and techniques.
• 7+ years of managerial experience.
• Strong analytical and communication skills, with the ability to interpret complex documents and present information effectively.
• Experience in the healthcare industry, particularly in home health care, is preferred.
• Proven leadership skills, including staff development, performance appraisal, and conflict resolution.
• Experience in software systems.

Application Process : If you are a strategic leader with a passion for improving healthcare for children, we invite you to apply.

Please submit your resume and a cover letter detailing your qualifications and interest in the role.

THE COMPANY :

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990.

Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are ages birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

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