Spa Coordinator

Spavia SouthPark is seeking a Spa Coordinator / Spa Attendant to join our team! This is a dual position. We are an independently owned and operated luxury day spa located in Charlotte, NC.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps / scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit.

We couldn’t complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times.

Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home.

We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

The Spa Attendant is responsible for ensuring a clean, safe, and relaxing environment for guests and team. Spa Attendants add to the guest experience by hosting and fostering an atmosphere of organization, calm, and relaxation.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family : giving, respectful, team atmosphere, and fun!

Responsibilities

Spa Coordinator Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Membership, spa boutique, and product sales
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Spa Attendant Responsibilities

• Maintaining the highest standards of cleanliness and guest service for all guest areas
• Laundry
• Stock changing rooms with towels and amenities
• Restock and sanitize guest lockers
• Assist therapists with linens, towels, and supplies

Required Skills

Spa Coordinator Requirements :

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug / alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type : Part or Full-Time positions available. Flexibility is a plus.