Senior Account Sales Representative

JOB SUMMARY

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas / properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to door solicitation, lobby events and by building / maintaining strong relationships with property management
• Generates incremental revenue from existing customers by adding new / additional services
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policies and guidelines

REQUIRED QUALIFICATIONS

• Required Skills / Abilities and Knowledge
• Knowledge of cold call sales skills, persuasion, and clear communication skills Ability to travel (including during inclement weather) to and from assigned territories and company
• facilities using a reliable personal vehicle Ability to work outside for extended periods in any season and / or during inclement weather Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.

g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications Valid driver's license with a satisfactory driving record within Company required standards

• Required Education
• High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in sales or customer service - 1+

PREFERRED QUALIFICATIONS

• Preferred Skills / Abilities and Knowledge
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred, but not required.

Preferred Education

Preferred Related Work Experience and Number of Years

2+ years sales or relevant work experience

WORKING CONDITIONS

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours : may include weekends, holidays, and split days off

SMD308 2024-42050 2024

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.

We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $65,000 .

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach.

When you join us, youre joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.

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Who You Are Matters Here Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement.

EOE, including disability / vets. Learn about our inclusive culture.

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Preferred

Job Industries

• Customer Service
5 days ago