Milestone Technologies Inc. is currently hiring for a Transportation (Vessel) Operations Support Specialist in the Long Beach, CA area.
This role will be fulltime 8am - 5pm PST, onsite in Long Beach.
How You Will Make an Impact :
- General IT Ops with focus on Vessel
- Support ABB and remote table protocols for STS Cranes
- Support ABB OCR system
- Support and test Navis' N4 & XPS software
- Automation expertise on above three systems
- Good to Have :
- Support TBA (Kone) TEAMS software for the automated guided vehicles
- Support FMDS, Battery management system, and fence control system for the automated guided vehicles
What You Will Need to Succeed :
- 3-5 years of operations experience in shipping or transportation (Vessel)
- Must be familiar with maritime business knowledge
- Ability to upgrade software based upon instructions provided by Software Vendor operational manual and complete tasks within designated timeframe
- Managing work using Help Desk Tickets (Jira Service Desk)
- Understand overall vessel operations processes to support EDI and billing issues
- Understanding of inventory management principles and global logistics practices
- Ability to navigate Splunk Monitoring Dashboard to review possible issues. Knowledge of Splunk query is a plus
- Ability to review and update relevant Documentation using Confluence
- Must have experience with Microsoft 365 (including TEAMS)
- Familiar with setting up emulations for staging (running scripts, clearing baselines, etc.) is a plus!
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills, including the ability to follow a detailed
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