Patient Service Representative
Job Description
Job Description
Patient Service Representative
Louisville, Kentucky
Pay : $17 / hr
Job Description
Answer calls, emails and / or other requests from patients and / or healthcare providers while meeting or exceeding service level goals.
Calls are auto-connected, so it is HIGH volume.
- Accurately and completely capture information and update systems appropriately.
- Provide availability, tracking, and shipping information for patient’s medication as needed.
- Schedule treatments to be sent to the patient or patient’s healthcare provider.
Qualifications
- High School Diploma or GED
- Medical and / or pharmaceutical terminology experience
- High volume call experience
NICE TO HAVE
- One (1) year of work experience in pharmacy, managed care, Medicaid and / or Medicare organizations, pharmaceutical and / or biotech manufacturer, insurance, medical office, or related field.
- Bilingual in Spanish and English
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Louisville, Kentucky.
Must have reliable transportation.
Work Environment
Shift available : 9 : 30am - 6pm.
NCS2024
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market.
With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
- Hiring diverse talent
- Maintaining an inclusive environment through persistent self-reflection
- Building a culture of care, engagement, and recognition with clear outcomes
- Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.
com for other accommodation options.
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