Job Title : Patient Support
Job Description
Answer calls, emails and / or other requests from patients and / or healthcare providers while meeting or exceeding service level goals.
Calls are auto-connected, so it is HIGH volume.
- Accurately and completely capture information and update systems appropriately.
- Provide availability, tracking, and shipping information for patient’s medication as needed.
- Schedule treatments to be sent to the patient or patient’s healthcare provider.
This position requires a drug test and back ground check
Hard Skills
- Pharmacy
- Customer Service
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
This is a fully on-site position in Louisville, Kentucky.
must have reliable transportation (your own vehicle)
Work Environment
Shifts available : 9 : 30am to 5pm, 10 : 30am to 7pm, or 11 : 30am to 8pm. Desk job in a close-door pharmacy talking to patients and providers on the phone.
Calls are auto-connected so you will be on the phone constantly.
3-week training in person (8 : 30am to 5pm).
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following :
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
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