Alaris Health at The Chateau North & South Pavilion -
Alaris Health at The Chateau North & South Pavilion, a 251 bed-skilled nursing Center in Rochelle Park, New Jersey, seeks a director of admissions to assist the administrator in managing resident flow and the Center’s admissions process and marketing program.
Additional responsibilities include :
- meeting census goals by working with the Center’s interdisciplinary team and network entities
- ensuring immediate response to phone, fax, and walk-in inquiries and referrals
- completing tour, application and sales process with residents, their families and referrers
- meeting with family, residents and residents on day of admission and acclimating them
- communicating admission criteria to referral sources, residents and families
- ensuring comprehensive gathering and documentation of resident data
- maintaining statistics indicating resident flow, pending and lost inquiries, denials, hospital discharges and marketing activity
- developing and maintaining referral base and providing information to referral sources of resident’s progress
- assisting in the development and implementation of long-range and short-term marketing plans
- coordinating and participating in presentations about the Center or other appropriate healthcare topics to hospitals, physicians, and other potential referral sources
- collaborating with the administrator to ensure resident satisfaction and to assess / respond to resident satisfaction surveys
- working with the community to enhance the image of the nursing center and promote community wellness
- and above all, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and rights
JOB REQUIREMENTS :
- Minimum of three years of experience in a healthcare setting
- Minimum of two years of college education in the field of health care administration, business management, and / or marketing or public relations is preferred
- Basic computer skills and literacy
- Strong approach to resident service with a sales-oriented personality
- Ability to work proficiently in a fast-paced, healthcare environment and interface with a variety of healthcare professionals
- Ability to accurately complete and disseminate admissions paper flow
- Knowledge of third party payers and programmatic services covered by the variety of payer resources
- Ability to communicate effectively with billing departments related to interpretation of covered services
- Empathetic and adept in dealing with a geriatric population and families in crisis
- Ability to expedite the assessment and admissions process in an assertive AND timely manner
FT BENEFITS :
- Health and Dental insurance
- 401k
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