job summary : Responsibilities :
Responsibilities :
- Receive calls from existing customers looking to cancel their current policy and assess / identify the reason for the cancellation request.
- Conduct a needs assessment to determine options to address customer’s cancellation reasons.
- Outbound calls to existing customers.
- Successfully upsell / cross sell existing customers as available.
- Participate in other assigned Sales Team projects as needed.
- Provide feedback and guidance on market nuances, marketing campaigns and plan operations.
Attend internal Sales Meetings, Training's and other company events as requested
Skills : Sales, Typing Skills, Health Insurance License, deescalation, Adapting to Change, enrollment Experience : Experienced1 year(s)
responsibilities :
- Receive calls from existing customers looking to cancel their current policy and assess / identify the reason for the cancellation request.
- Conduct a needs assessment to determine options to address customer’s cancellation reasons.
- Outbound calls to existing customers.
- Successfully upsell / cross sell existing customers as available.
- Participate in other assigned Sales Team projects as needed.
- Provide feedback and guidance on market nuances, marketing campaigns and plan operations.
Attend internal Sales Meetings, Training's and other company events as requested
qualifications : Experience
Experience
- Experienced
- 1 year
Education
- High School (required) skills :
- Sales
- Sales
- Typing Skills
- Health Insurance License (1 year of experience is preferred)
- deescalation
- Adapting to Change
- enrollment
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Skills:Sales, Typing Skills, Health Insurance License, deescalation, Adapting to Change, enrollment Experience:Experienced1 year(s). Health Insurance License (1 year of experience is preferred). ...
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