Search jobs > Baltimore, MD > Director customer experience
A company is looking for a Senior Director, Customer Experience.Key ResponsibilitiesLead the aggregation and analysis of customer and partner insights to drive actionable improvementsDevelop and execute strategic initiatives to enhance customer and partner experiences across the organizationDrive change management strategies to support complex programs impacting customer satisfactionRequired QualificationsBachelor's Degree in a relevant field and 10+ years of experience in consulting, project management, or customer engagement8+ years of experience in sales or consulting within the enterprise segmentMaster's Degree in a relevant field and 12+ years of experience is preferred5+ years of Program, Project, or Product Management experience10+ years of experience working directly with large customers
Senior Director Customer Experience
A company is looking for a Senior Director, Customer Experience. ...
Director, Real Estate & Customer Experience
As a Real Estate and Customer Experience (RECX) Director, you will lead the Customer Experience Teams (CETs) that strive to provide best in class service to customers in our 19 million square feet of industrial buildings in the Baltimore/DC market. Director, Real Estate & Customer Experience. Ba...
Senior Director of Customer Marketing
A company is looking for a Senior Director, Customer Marketing to lead global customer marketing strategies. ...
Director of Customer Experience
A company is looking for a Director of Customer Experience Operations. ...
Director of Communications and Marketing
The Director of Communications and Marketing works directly with Departmental leadership to develop strategic initiatives and priorities with the objective of ensuring departmental growth by attracting superior faculty, trainees, and students. Director of Communications and Marketing. Job Posting Ti...
Business Segment Manager- Contractors- Large Accounts (Hybrid)
Assist the regions with 1) securing additional new business by providing expertise in underwriting and pricing large, unique and/or complex accounts, and 2) Identifying creative ways to successfully write unique accounts. Act as a business segment expert - from both an underwriting and business pers...
Director of Marketing Operations
A company is looking for a Director of Marketing Operations to lead marketing optimization initiatives and streamline go-to-market strategies. ...
VP of Customer Experience
Execute and uphold customer experience methods to guide a human-centered approach to transforming customer experiences: Data gathering, experience analysis, persona development, journey mapping, co-creation, service blueprinting, concept testing, and storytelling. Exciting Opportunity: Vice Presiden...
Regional Canvass Manager - Baltimore
Civics Education Project is a dynamic and passionate consulting firm dedicated to creating positive change in our community. ...
IT Project Manager
The Project Manager (PM) is responsible for ensuring the overall success of the DPSCS ITCD projects implementation according to the project schedule and budget, including the full project management life. F0B7; Manage changes to the project scope, project schedule, and project costs using appropriat...